Evidence map›Paper›PMID 35774829›Full record

ArticleHealth science reports2022

Evaluation of patient satisfaction with nursing services before and after implementation of the Health System Transformation Plan in Iran: A cross-sectional study.

Yadollah Jannati, Abolfazl Babajani, Maedeh Ghasemi Kolaei, Hossein Mohsenipouya, Nouraddin Mousavinasab, Mohammad A H Gorji, Mohammed A Mamun

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Article in Health science reports, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 5 papers.

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5citing papers in PubMed
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5 citing papers in PubMed.

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5 · Who and what money

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7 authors.

Yadollah JannatiDepartment of Nursing, Faculty of Nursing Mazandaran University of Medical Sciences Sari Iran.ORCID 0000-0001-7574-5873
Abolfazl BabajaniDepartment of Nursing, Faculty of Nursing Mazandaran University of Medical Sciences Sari Iran.
Maedeh Ghasemi KolaeiDepartment of Nursing, Faculty of Nursing Mazandaran University of Medical Sciences Sari Iran.
Hossein MohsenipouyaDepartment of Nursing, Faculty of Nursing Mazandaran University of Medical Sciences Sari Iran.ORCID 0000-0003-2066-4835
Nouraddin MousavinasabDepartment of Biostatistics, Faculty of Health Mazandaran University of Medical Sciences Sari Iran.ORCID 0000-0002-0631-4233
Mohammad A H GorjiDepartment of Nursing, Faculty of Nursing Mazandaran University of Medical Sciences Sari Iran.ORCID 0000-0002-6511-0820
Mohammed A MamunCHINTA Research Bangladesh Dhaka Bangladesh.ORCID 0000-0002-1728-8966

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Background and Aims: How healthcare service delivery is achieved after implementing the Health System Transformation Plan (HSTP) is investigated in the present study by assessing the patients' satisfaction with nursing care services compared to before HSTP. Methods: This cross-sectional study was conducted in Iranian hospitals during two periods, that is, before ( Results: About 57.7% and 4.7% of the patients were dissatisfied with nursing care services, whereas 34% and 77.4% for moderate satisfaction, and 8.3% and 17.9% for total satisfaction, before and after HSTP, respectively. The mean score of overall satisfaction was 57.33 (±11.17) and 70.84 (±11.99) before and after HSTP, respectively ( Conclusion: The patients' overall satisfaction with nursing care services after HSTP was increased, although higher satisfaction was observed in the patients of special wards such as CCU. Therefore, using more care facilities and equipment and engaging more skilled nursing staff in other wards is highly recommended.

Indexed as

Healthcare evaluationHealth System Transformation PlanIrannursing servicespatients' satisfaction

Identifiers

PMID35774829
PMCPMC9213831

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