ArticleBMC health services research2022
Organisational culture and ethnic diversity in nursing homes: a qualitative study of healthcare workers' and ward nurses' experiences.
Article in BMC health services research, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 11 papers, 1 of them a synthesis that pooled it.
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Who cites it
11 citing papers in PubMed, 1 synthesis or guideline pooled it.
- The Experiences of People From Ethnic Minority Backgrounds Living in Care Homes-A Qualitative Systematic Review.Journal of advanced nursing · 2026Pooled it
- Experiences from a language development intervention in nursing homes from the perspective of first-line managers, language advocates and care staff: a qualitative study.BMC geriatrics · 2026Article
- Staff behaviours that promote positive co-worker relationships in health and social care settings: A scoping review with implications for long-term residential care.International journal of nursing studies advances · 2026Review
- Article
- An Integrative Review of Registered Nurses' Understandings of Organisational Culture and Cultures of Care in the Aged Care Sector.Journal of advanced nursing · 2026Review
- Leadership in Culturally and Linguistically Diverse Healthcare Workplaces: A Scoping Review.Journal of advanced nursing · 2026Article
- The National Dementia Workforce Study: Perspective From the National Institute on Aging.Journal of the American Geriatrics Society · 2025Article
- Experiences of Communication and Working During the Covid-19 Pandemic Among Nursing Home Staff: A Qualitative Interview Study.Nursing open · 2025Article
- Needs assessment in long-term care: expression of national principles for priority setting in service allocation.BMC health services research · 2024Article
- Health Provider Experiences in Supporting Social Connectedness Between Families and Older Adults Living in Long-Term Care Homes.SAGE open nursingArticle
- Improving Nursing Care in Long-Term Care Facilities for Older Adults by Addressing the Social Diversity of the Nursing Staff.SAGE open nursingArticle
Corrections and comments
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Authors and funding
3 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundThe increase in care needs that comes with an ageing population, in combination with a shortage of healthcare workers, has made ethnic diversity among healthcare workers (HCW) an evident reality across many countries. This article aims to explore how a multicultural workplace is experienced, through the accounts of HCWs and leaders in nursing homes.
methodsThis article reports on the findings from qualitative interviews with 16 HCWs and managers from nursing homes in Oslo. The interviews were conducted from August to September 2021. We analysed the data using a reflective thematic analysis informed by a hermeneutic-phenomenological approach.
resultsSix themes emerged from the interview data: (1) understanding diversity through shared norms and multicultural experiences, (2) greater flexibility in a multicultural workforce, (3) challenging traditional norms in a multicultural workforce, (4) language proficiency and exclusionary practices at work, (5) perceptions of the role of the ward nurse, and (6) prejudices among and harassment from patients.
conclusionsTo ensure the effective organisation and wellbeing of HCWs in a multicultural workforce, managers must develop an inclusive organisational culture. They must be able to engage with difficult topics and conflicts that may arise in the working environment.
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