ArticleAmerican journal of industrial medicine2022
Perceived COVID-19 health and job risks faced by digital platform drivers and measures in place to protect them: A qualitative study.
Article in American journal of industrial medicine, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 3 papers.
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Who cites it
3 citing papers in PubMed.
- Platform-Mediated Gig Work and Health: A Scoping Review.American journal of industrial medicine · 2025Article
- Factors and prediction of carbon emissions based on PSO-BP neural network model under the development of digital economy.PloS one · 2025Article
- Perceived COVID-19 health and job risks faced by digital platform drivers and measures in place to protect them: A qualitative study.American journal of industrial medicine · 2022Article
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Authors and funding
9 authors.
Funding
Abstract
introductionAs they deliver food, packages, and people across cities, digital platform drivers (gig workers) are in a key position to become infected with COVID-19 and transmit it to many others. The aim of this study is to identify perceived COVID-19 exposure and job risks faced by workers and document the measures in place to protect their health, and how workers responded to these measures.
methodsIn 2020-2021, in-depth interviews were conducted in Ontario, Canada, with 33 digital platform drivers and managers across nine platforms that delivered food, packages, or people. Interviews focused on perceived COVID-19 risks and mitigation strategies. Audio recordings were transcribed verbatim and uploaded to NVivo software for coding by varied dual pairs of researchers. A Stakeholder Advisory Committee played an instrumental role in the study.
resultsAs self-employed workers were without the protection of employment and occupational health standards, platform workers absorbed most of the occupational risks related to COVID-19. Despite safety measures (e.g., contactless delivery) and financial support for COVID-19 illnesses introduced by platform companies, perceived COVID-19 risks remained high because of platform-related work pressures, including rating systems. We identify five key COVID-19 related risks faced by the digital platform drivers.
conclusionWe situate platform drivers within the broad context of precarious employment and recommend organizational- and government-level interventions to prevent digital platform worker COVID-19 risks and to assist workers ill with COVID-19. Measures to protect the health of platform workers would benefit public health aims by reducing transmission by drivers to families, customers, and consequently, the greater population.
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