ArticleFrontiers in public health2022
Hospital Culture and Healthcare Workers' Provision of Patient-Centered Care: A Moderated Mediation Analysis.
Article in Frontiers in public health, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 6 papers.
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Who cites it
6 citing papers in PubMed.
- Person-Centred Care Among Intensive Care Unit Nurses: The Role of Delirium Care Burden, Nursing Competency and Positive Organisational Culture.Nursing in critical care · 2026Article
- Impact of a training program on gastroenterology health care professionals' patient-centered shared decision-making: a pilot study.BMC gastroenterology · 2026Article
- Article
- Effects of communication, trust, and respect on shared decision-making: insights from healthcare providers in Chinese public hospitals.Frontiers in medicine · 2025Article
- Article
- Learn from the best hospitals: a comparison of the mission, vision and values.BMC health services research · 2023Article
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Authors and funding
5 authors.
Funding
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Abstract
Background: Patient-centered care (PCC) is globally recognized as a high-quality and high-value healthcare service. It emphasizes the broad participation of patients and families in health-related decision-making and the provision of healthcare services that cater to patients' needs, preferences, and values. However, the mechanisms driving healthcare workers' provision of PCC are yet to be fully uncovered. Methods: Using stratified random sampling, we recruited 1,612 healthcare workers from different levels of public hospitals in Hangzhou. We conducted survey interviews using questionnaires based on psychometrically sound scales. Structural equation modeling was used to analyze the effects of hospital culture, self-efficacy, and achievement motivation on the perceived provision of PCC by healthcare workers and to explore the mechanisms underlying their relationships. Results: Self-efficacy had a positive mediating effect in the relationship between hospital culture and healthcare workers' perceived provision of PCC (β = 0.424, Conclusion: The findings suggest that hospitals should foster patient-centered and innovative cultures and develop strategies focusing on both internal motivation (self-efficacy and achievement motivation) and external environments (hospital culture) to help and encourage healthcare workers to implement PCC. For example, hospitals could further communication skills training, enhance leadership, build team spirit, and promote collaboration among healthcare workers.
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