ArticleJournal of nursing management2022
A cross sectional study of nurses' perceptions of nurse leaders' internal crisis communication during the COVID-19 pandemic.
Article in Journal of nursing management, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 7 papers.
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Who cites it
7 citing papers in PubMed, 10 citations in OpenAlex.
- Characteristics of Communication Competency in Nurse Managers: A Systematic Review.Healthcare (Basel, Switzerland) · 2026Review
- Back to the Future: Long-Term Leadership Lessons From the COVID-19 Pandemic.The Permanente journal · 2025Article
- Essential competencies required of nurse managers in times of COVID-19: A scoping review.International nursing review · 2025Article
- Experiences of risk communication among managers of home-visit nursing agencies during the COVID-19 pandemic: a qualitative descriptive study.BMC nursing · 2025Article
- Resilience Capability and Capacity in Unexpected Crises: Experiences and Lessons Learned in a Healthcare Organisation during the COVID-19 Pandemic.Journal of nursing management · 2023Article
- The COVID-19 Pandemic Challenged Nurse Managers' Daily Leadership Work: A Qualitative Study.Journal of nursing management · 2023Article
- A cross sectional study of nurses' perceptions of nurse leaders' internal crisis communication during the COVID-19 pandemic.Journal of nursing management · 2022Article
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Authors and funding
3 authors at 1 institution in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
aimThe aim of this study is to describe nurse perceptions of nurse leaders' internal crisis communication during the COVID-19 pandemic.
backgroundInternal communication is a vital part of nurse leaders' work, even more so during crises such as the COVID-19 pandemic.
methodThis is a cross-sectional study design. The data were collected from 204 Finnish nurses in February 2021. A questionnaire developed in this study consisted of 29 items measuring internal crisis communication and seven demographic variables. The relationships between the variables were examined with cross-tabulation, a chi-squared test and non-parametric tests. Factor structure was evaluated with exploratory factor analysis and reliability with Cronbach's alpha.
resultsNurses perceived the timeliness of communication highest and interaction the lowest. Nurses from intensive care, acute care and operative rooms gave highest evaluations for the content of communication and timeliness. Nurses working with COVID-19 patients daily or weekly evaluated the highest level of false communication.
conclusionNurse leaders' internal crisis communication was timely, especially in the most critical units dealing with the pandemic. The study highlighted the importance of considering a unit's special needs for internal crisis communication. Interaction between nurse leaders and nursing staff during periods of crisis needs improvement. IMPLICATIONS FOR NURSING MANAGEMENT: Nurse leaders' successful and emphatic communication is important in supporting nurses in managing a crisis.
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