Evidence map›Paper›PMID 35685526›Full record

ArticleInternational journal of clinical practice2022

Pharmaceutical Care Service at Primary Health Care Centers: An Insight on Patient Satisfaction.

Manal Al Zaidan, Azza Mustafa Mohammed, Mohamed Izham Mohamed Ibrahim, Mashael Al Mahmoud, Samya Al Abdulla, Mohamed Ghaith Al-Kuwari

Abstract read
In one paragraph

Article in International journal of clinical practice, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 10 papers.

0numbers the graph read from it
0cells of the map it votes in
10citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

10 citing papers in PubMed.

  1. Article
  2. Article
  3. Article
  4. Article
  5. Patient Satisfaction with Private Community Pharmacies versus Pharmacies in Primary Health Care Centers in Saudi Arabia.Saudi pharmaceutical journal : SPJ : the official publication of the Saudi Pharmaceutical Society · 2024
    Article
  6. Article
  7. Article
  8. Article
  9. Factors Affecting Utilization of Primary Healthcare Services in Saudi Arabia.Inquiry : a journal of medical care organization, provision and financing
    Article
  10. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors.

Manal Al ZaidanDirector of Pharmacy, Primary Health Care Corporation, Doha, Qatar.ORCID https://orcid.org/0000-0001-6491-7115
Azza Mustafa MohammedDirectorate of Strategy Planning and Health Intelligence, Primary Health Care Corporation, Doha, Qatar.ORCID https://orcid.org/0000-0002-9909-833X
Mohamed Izham Mohamed IbrahimDepartment of Clinical Pharmacy and Practice, College of Pharmacy, QU Health, Qatar University, Doha, Qatar.ORCID https://orcid.org/0000-0001-9757-3574
Mashael Al MahmoudClinical Affairs Directorate, Primary Health Care Corporation, Doha, Qatar.
Samya Al AbdullaDirectorate of Operations, Primary Health Care Corporation, Doha, Qatar.
Mohamed Ghaith Al-KuwariDirectorate of Strategy Planning and Health Intelligence, Primary Health Care Corporation, Doha, Qatar.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Background: Patient's health care experiences and satisfaction are frequently used as a healthcare quality indicator. Aim: The study aims to evaluate the level of patient satisfaction with the pharmacy services provided at the Primary Health Care Corporation's (PHCC) pharmacies in Qatar. Methods: This study is a cross-sectional survey conducted in December of 2019. The study's setting is the Primary Health Care centers' pharmacies. All adult patients (≥18 years old) with mobile phone numbers documented on file who had their prescription orders filled at the PHCC's pharmacy units in 2019 were included in the study. Descriptive and inferential statistical methods were used to present the findings. The significance level was set at the alpha level of 0.05. Results: The usable responses were 9,564 from the total participants. Around 55.2% ( Conclusion: The patients were reasonably satisfied, and the satisfaction level differed among different sociodemographic groups. Based on the public's needs and expectations, pharmacists need to continuously improve their effort to enhance the healthcare quality in the organization.

Indexed as

Patient SatisfactionPharmaceutical ServicesAdolescentAdultCross-Sectional StudiesFemaleHumansMalePrimary Health CareSurveys and Questionnaires

Identifiers

PMID35685526
PMCPMC9159133

What OpenQuestion holds

Textmetadata
LicenceCC BY
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.