Evidence map›Paper›PMID 35682088›Full record

ArticleInternational journal of environmental research and public health2022

Patient Expectations: Searching Websites on How to Apply to Access Medical Records.

Kay Nicol, Kim Lehman, Joan Carlini, Kathleen Tori, Kerryn Butler-Henderson

Abstract read
In one paragraph

Article in International journal of environmental research and public health, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 1 paper.

0numbers the graph read from it
0cells of the map it votes in
1citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

1 citing paper in PubMed.

  1. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors.

Kay NicolCollege of Health and Medicine, University of Tasmania, Hobart, TAS 7005, Australia.ORCID 0000-0002-6601-8970
Kim LehmanLiverpool Business School, Liverpool John Moores University, Merseyside L3 5UX, UK.
Joan CarliniDepartment of Marketing, Griffith University, Nathan, QLD 4111, Australia.ORCID 0000-0002-0446-9215
Kathleen ToriFaculty of Health and Education, Torrens University Australia, Melbourne, VIC 3000, Australia.ORCID 0000-0003-4026-6842
Kerryn Butler-HendersonCollege of Health and Medicine, University of Tasmania, Hobart, TAS 7005, Australia.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Patients who want to know how to access their medical records from a health organization's website have certain expectations about what must be included to assist in this process. The purpose of this article is to detail patient expectations of a health care organization website when searching for information on how to apply for access to their medical records. Using expectation confirmation theory, a survey was developed to ask patients, as consumers of health care, about their expectations when accessing websites. The results revealed that patients want websites to be safe and secure and have help available if there are questions about the website or search functionality. In order to improve the patient experience, health care providers need to understand these expectations from the patient perspective about this information-seeking exercise.

Indexed as

Medical RecordsMotivationHumansInternetSurveys and Questionnairesaccessexpectation confirmation theoryexpectationsmedical recordswebsites

Identifiers

PMID35682088
PMCPMC9180414

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.