ArticleJMIR formative research2022
General Practitioners' Experiences of Professional Uncertainties Emerging from the Introduction of Video Consultations in General Practice: Qualitative Study.
Article in JMIR formative research, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 14 papers, 2 of them syntheses that pooled it.
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Who cites it
14 citing papers in PubMed, 2 syntheses or guidelines pooled it, 29 citations in OpenAlex.
- General practitioners' experience about synchronous teleconsultation in primary care: a mixed-method systematic review.BMC primary care · 2025Pooled it
- The Uses and Experiences of Synchronous Communication Technology for Home-Dwelling Older Adults in a Home Care Services Context: Qualitative Systematic Review.Journal of medical Internet research · 2024Pooled it
- GP characteristics and video use in out-of-hours primary care: a register-based study.BJGP open · 2025Article
- Association between video consultation use and general practitioner and practice characteristics: a cross-sectional survey in Denmark.BJGP open · 2025Article
- The obscured face in video consultations. A Levinasian analysis.Medicine, health care, and philosophy · 2025Article
- Empathy in technologically mediated patient-provider communication: a phenomenological and postphenomenological exploration.Philosophy, ethics, and humanities in medicine : PEHM · 2025Article
- Interpersonal contact and altered sensory conditions in video consultation - a qualitative interview study in Danish general practice.Scandinavian journal of primary health care · 2024Article
- Article
- The Added Value of Using Video in Out-of-Hours Primary Care Telephone Triage Among General Practitioners: Cross-Sectional Survey Study.JMIR human factors · 2024Article
- Article
- Perceptions Toward Telemedicine of Health Care Staff in Nursing Homes in Northern Germany: Cross-Sectional Study.JMIR aging · 2024Article
- Use of Video in Telephone Triage in Out-of-Hours Primary Care: Register-Based Study.JMIR medical informatics · 2024Article
- Low Adoption of Video Consultations in Post-COVID-19 General Practice in Northern Europe: Barriers to Use and Potential Action Points.Journal of medical Internet research · 2023Article
- GPs' prescription patterns, experience, and attitudes towards medicinal cannabis-a nationwide survey at the early stage of the Danish test scheme.BMC primary care · 2023Article
Corrections and comments
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Authors and funding
4 authors at 1 institution in 2 countries.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundUncertainties are omnipresent in health care, but little is known about general practitioners' (GPs) professional uncertainties concerning digital consultations. This is problematic, as many countries have undergone an extensive digital transformation.
objectiveThe aim of this study was to explore the professional uncertainties that emerged among Danish GPs with the introduction of video consultations.
methodsWe conducted qualitative interviews with 15 Danish GPs during the beginning of the COVID-19 pandemic in 2020. The interviews were analyzed using an abductive approach.
resultsWe identified 3 categories of uncertainty: integrity, setting, and interaction. Respectively, these 3 categories of uncertainty refer to (1) uncertainties related to how technology may impede the provision of health care; (2) uncertainties related to the potentials of video technology; and (3) uncertainties related to how the video consultation technology affects interactions with patients.
conclusionsThe uncertainties experienced by Danish GPs appear to be a typical reaction to the introduction of new technology. Embedding video consultation technology into GPs' working routines will take time, and GPs do not necessarily feel intuitively capable of transferring their abilities, such as being good and socially present for video-mediated consultations. The heterogeneity of professional uncertainties experienced among the GPs suggests that they are the product of individual GP-technology relationships-not of the technology in itself. Consequently, we cannot expect that uncertainties can be remedied by changing or precluding new technology.
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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.