Evidence map›Paper›PMID 35651482›Full record

ArticleJournal of patient experience2022

Do Patient Experiences Have Mediating Roles on Patient Loyalty?

Tuncay Arslan, Z Özge Çandereli, Okan Cem Kitapçi, Nur Şişman Kitapçi, Pınar Kiliç Aksu, Leyla Köksal, Elif Özge Özdamar, Meral Yay, Şule Ecevit Alpar, Gonca Mumcu

Abstract read
In one paragraph

Article in Journal of patient experience, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 5 papers.

0numbers the graph read from it
0cells of the map it votes in
5citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

5 citing papers in PubMed.

  1. Article
  2. Article
  3. Article
  4. Article
  5. Observational
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

10 authors.

Tuncay ArslanInstitute of Health Sciences, Marmara University, Istanbul, Turkey.ORCID https://orcid.org/0000-0001-7234-5612
Z Özge ÇandereliDepartment of Health Management, Faculty of Health Sciences, Marmara University, Istanbul, Turkey.
Okan Cem KitapçiDepartment of Health Management, Faculty of Health Sciences, Marmara University, Istanbul, Turkey.
Nur Şişman KitapçiDepartment of Health Management, Faculty of Health Sciences, Marmara University, Istanbul, Turkey.
Pınar Kiliç AksuDepartment of Health Management, Faculty of Health Sciences, Altınbaş University, Istanbul, Turkey.
Leyla KöksalDepartment of Health Management, Faculty of Health Sciences, Marmara University, Istanbul, Turkey.
Elif Özge ÖzdamarDepartment of Statistics, Faculty of Science and Literature, Mimar Sinan Fine Arts University, Istanbul, Turkey.
Meral YayDepartment of Statistics, Faculty of Science and Literature, Mimar Sinan Fine Arts University, Istanbul, Turkey.
Şule Ecevit AlparDepartment of Nursing, Faculty of Health Science, Marmara University, Istanbul, Turkey.
Gonca MumcuDepartment of Health Management, Faculty of Health Sciences, Marmara University, Istanbul, Turkey.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

The study aimed to evaluate the mediating roles of patient experiences on patient loyalty. The data were collected through an electronic questionnaire regarding feedback from 5732 patients received outpatient clinics. Patient loyalty was evaluated using the Net Promoter Score (NPS

Indexed as

mediation analysisNet Promoter Scorepatient experiencepatient loyaltyprivate hospital

Identifiers

PMID35651482
PMCPMC9149619

What OpenQuestion holds

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LicenceCC BY-NC
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Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.