ArticleHealthcare (Basel, Switzerland)2022
Trust-Based Research: Influencing Factors of Patients' Medical Choice Behavior in the Online Medical Community.
Article in Healthcare (Basel, Switzerland), 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 10 papers, 1 of them a synthesis that pooled it.
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The trial behind it
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Who cites it
10 citing papers in PubMed, 1 synthesis or guideline pooled it, 13 citations in OpenAlex.
- Influencing factors of patients' behavior of healthcare seeking: a meta-analysis in China.Frontiers in public health · 2025Pooled it
- Use of WeChat-based patient-doctor interaction improves patient experience ofFrontiers in digital health · 2026Trial
- The Impact of Perceived Quality on Patients' Adoption and Usage of Online Health Consultations: An Empirical Study Based on Trust Theory.Healthcare (Basel, Switzerland) · 2025Article
- Patient Mobility in the Digital Era: How Online Service Information from Internet Hospitals Shapes Patients' Cross-Regional Healthcare Choices.Healthcare (Basel, Switzerland) · 2025Article
- Factors influencing healthcare-seeking behavior and its process analysis among ethnic minority residents: a qualitative study in rural China.Frontiers in public health · 2025Observational
- Exploring Client Preferences for Psychological Counselors in a Chinese Online Health Community: Longitudinal Study.Journal of medical Internet research · 2024Article
- The Relationship Between Static Characteristics of Physicians and Patient Consultation Volume in Internet Hospitals: Quantitative Analysis.JMIR formative research · 2024Article
- Choices of medical institutions and associated factors in older patients with multimorbidity in stabilization period in China: A study based on logistic regression and decision tree model.Health care science · 2023Article
- Governance mechanisms for chronic disease diagnosis and treatment systems in the post-pandemic era.Frontiers in public health · 2022Article
- Effect of patient satisfaction on the utilization of mHealth services by patients with chronic disease.Digital healthArticle
Corrections and comments
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Authors and funding
4 authors at 4 institutions in 2 countries.
Funding
Abstract
The medical service is a special credit commodity, and trust plays a very important role in patients' online medical choice behavior. By collecting information about the doctors on China's leading online medical platform (Platform A), a regression analysis model was constructed, based on the credibility theory model, which has the following three dimensions: ability trust, benevolence trust, and integrity trust. The results showed that the medical title of the doctors, their department's reputation, the number of gifts given to them, and the number of patients who registered with them after diagnosis, among other factors, had a significant, positive impact on the behavior of choosing doctors. Among these considerations, the number of patients registered after diagnosis had the greatest impact on the behavior of choosing doctors. This factor is the result of each doctor's personal brand management, which reflects their comprehensive ability, reputation and integrity. Compared with previous studies, this paper creatively analyzed the important influence of departmental reputation and the number of patients registered after diagnosis on medical choice behavior and puts forward that a doctor can use the number of patients registered after diagnosis to manage their personal brand. Based on the results of this study, we will also put forward suggestions from the perspectives of patients, doctors and the online medical community.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.