ArticleInternational journal of environmental research and public health2022
Exploring Usability and Patient Attitude towards a Smart Hospital Service with the Technology Acceptance Model.
Article in International journal of environmental research and public health, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 8 papers, 1 of them a synthesis that pooled it.
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Who cites it
8 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Patient Acceptance and Barriers to IoT Usage in Health Care: Systematic Literature Review.JMIR mHealth and uHealth · 2026Pooled it
- Acceptance of Technological Innovations in Emergency Departments: An Empirical Study Based on an Extended TAM.Healthcare (Basel, Switzerland) · 2026Article
- From broad strokes to fine details: qualitative research on the challenges of smart hospitals in Iran.Journal of health, population, and nutrition · 2026Article
- Association Between Intergenerational Support, Technology Perception and Trust, and Intention to Seek Medical Care on the Internet Among Chinese Older Adults: Cross-Sectional Questionnaire Study.Journal of medical Internet research · 2025Article
- Patients' intention to make an up-front payment at private outpatient clinics in Malaysia as a no-show reduction method.Scientific reports · 2024Article
- Acceptance of the Internet-Based Sharing Nursing Service among caregivers of elderly with chronic diseases.BMC nursing · 2024Article
- An Analysis of the Efficacy of the Health Butler Application and Intelligent Accompaniment Systems in Smart Outpatient Services Based on Patient Feedback.Journal of multidisciplinary healthcare · 2024Article
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Authors and funding
5 authors.
Funding
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Abstract
The demand for health care has increased with the development of global technology and the rise of public health awareness, and smart service systems have also been introduced to medical care to relieve the pressure on hospital staff. However, the survey found that patients' willingness to use smart services at the time of consultation has not improved. The main research purpose of this study was to understand the willingness of patients from various groups to use smart medical service systems and to explore the influencing factors on patients' use of smart service systems in hospitals through the technology acceptance model. This study distributed questionnaires in the outpatient area of National Taiwan University Hospital Yunlin Branch, and a total of 202 valid questionnaires were obtained. After related research and regression analysis, it was found that patients paid more attention to the benefits and convenience brought by smart services. If patients believed that smart services were trustworthy and beneficial to themselves, their usage intention and attitude would be positive. The results of this study are summarized by the following four points: (1) Designed according to the cultural conditions of different regions; (2) think about design from the patient's perspective; (3) strengthen the explanation and promotion of smart services; and (4) add humanized care and design. This study could be used as a reference for hospitals to improve their service quality and systems in the future.
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Registered trials
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