ArticleTechnology in society2022
Liaison, safeguard, and well-being: Analyzing the role of social robots during the COVID-19 pandemic.
Article in Technology in society, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 14 papers.
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Who cites it
14 citing papers in PubMed.
- An android can show the facial expressions of complex emotions.Scientific reports · 2025Article
- Public acceptance of cybernetic avatars in the service sector: evidence from a large-scale survey.Frontiers in robotics and AI · 2025Article
- Public perception of socially assistive robots for healthcare in the EU: A large-scale survey.Computers in human behavior reports · 2024Article
- Competencies in the Robotics of Care for Nursing Robotics: A Scoping Review.Healthcare (Basel, Switzerland) · 2024Article
- Promising directions for human-robot interactions defined by older adults.Frontiers in robotics and AI · 2024Article
- Are we ready for hotel robots after the pandemic? A profile analysis.Computers in human behavior · 2023Article
- Care Robotics: An Assessment of Professional Perception in the Face of the COVID-19 Pandemic.Healthcare (Basel, Switzerland) · 2023Article
- Does the Personality of Consumers Influence the Assessment of the Experience of Interaction with Social Robots?International journal of social robotics · 2022Article
- Review on the COVID-19 pandemic prevention and control system based on AI.Engineering applications of artificial intelligence · 2022Review
- The adoption of socially assistive robots for long-term care: During COVID-19 and in a post-pandemic society.Healthcare management forum · 2022Article
- Robots and Robotics in Nursing.Healthcare (Basel, Switzerland) · 2022Article
- InjectMeAI-Software Module of an Autonomous Injection Humanoid.Sensors (Basel, Switzerland) · 2022Article
- Applications of Healthcare Robots in Combating the COVID-19 Pandemic.Applied bionics and biomechanics · 2021Article
- Perceived Service Quality in HRI: Applying the SERVBOT Framework.Frontiers in robotics and AI · 2021Article
Corrections and comments
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Authors and funding
2 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
We examine the implementation of social robots in real-world settings during the COVID-19 pandemic. In particular, we analyze the areas in which social robots are being adopted, the roles and tasks being fulfilled, and the robot models being implemented. For this, we traced back and analyzed 240 deployment cases with 86 different social robots worldwide that have been adopted since the coronavirus outbreak. We found that social robot adoption during this period was strongly related to the use of this technology for crisis management. The social robots' capacity to perform the roles of liaison to minimize direct contact among humans, safeguard to ensure contagion risk-free environments, and well-being coach to protect mental and physical health, is key to explaining adoption within this context. The results of the study offer a complete overview of social robots' utilization in real life settings during the pandemic.
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