ArticlePublic administration2022
Effects of local government social media use on citizen compliance during a crisis: Evidence from the COVID-19 crisis in China.
Article in Public administration, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 7 papers.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
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Who cites it
7 citing papers in PubMed.
- Not all areas are alike: willingness to comply with pandemic containment measures across residential contexts in China.Frontiers in public health · 2026Article
- Promote citizen engagement with warnings - an empirical examination of government social media accounts during public health crises.BMC public health · 2025Article
- How does digital government influence public policy compliance in public health emergencies? -A study based on mixed method.Frontiers in psychology · 2025Article
- Public sentiment dynamics in policy transitions: a sentiment analysis based on Weibo data.Frontiers in public health · 2025Article
- Public Engagement with Romanian Government Social Media Accounts during the COVID-19 Pandemic.International journal of environmental research and public health · 2023Article
- The micro-economic effects of COVID-19 containment measures: A simple model and evidence from China.PloS one · 2023Article
- Effects of local government social media use on citizen compliance during a crisis: Evidence from the COVID-19 crisis in China.Public administration · 2022Article
Corrections and comments
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Authors and funding
2 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Improving citizen compliance is a major goal of public administration, especially during crises. Although social media are widely used by government agencies across the globe, it is still unclear that whether the use of social media can help local governments improve citizen compliance especially during crises. Based on an original daily panel dataset of 189 cities in China during COVID-19, this study provides empirical evidence for the positive effect that crisis-related social media posts published by local government agencies has on citizen compliance. In addition, this effect is mediated by the topic of prevention measures in social media posts, and is stronger in cities with higher GDP per capita, better educated citizens and wider internet coverage. The findings imply that social media is an efficient and low-cost tool to assist local government agencies to achieve public administration objectives during crises, and its efficacy is largely dependent on regional socioeconomic status.
Identifiers
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.