ArticleProceedings of the SIGCHI conference on human factors in computing systems. CHI Conference2022
Meeting Users Where They Are: User-centered Design of an Automated Text Messaging Tool to Support the Mental Health of Young Adults.
Article in Proceedings of the SIGCHI conference on human factors in computing systems. CHI Conference, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 27 papers, 1 of them a synthesis that pooled it.
What it found
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The trial behind it
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Who cites it
27 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Evaluation of Digital Mental Health Technologies in the United States: Systematic Literature Review and Framework Synthesis.JMIR mental health · 2024Pooled it
- Design of a mobile mental health stigma reduction application for depression and anxiety: User centered design.SSM. Mental health · 2026Article
- Framing Helper Therapy to Support User Engagement: Causal Evidence from a Public Deployment of a Mental Health Support Text Messaging Program.Proceedings of the SIGCHI conference on human factors in computing systems. CHI Conference · 2026Article
- Application of user profiling in mental health management: a scoping review.BMC psychology · 2025Article
- Investigating mental wellbeing self-care in higher education using BERTopic modeling.Discover mental health · 2025Article
- Investigating the Role of Situational Disruptors in Engagement with Digital Mental Health Tools.CSCW : proceedings of the Conference on Computer-Supported Cooperative Work. Conference on Computer-Supported Cooperative Work · 2025Article
- Designing Digital Mental Health Tools to Support the Needs of Black Adults in the United States: Qualitative Analysis.JMIR formative research · 2025Article
- Designing Digital Mental Health Tools to Support the Needs of Black Adults in the United States: Qualitative Analysis.JMIR formative research · 2025Article
- Designing Digital Mental Health Tools to Support the Needs of Black Adults in the United States: Qualitative Analysis.JMIR formative research · 2025Article
- The use of co-design with young people for digital mental health support development: A systematic review.Internet interventions · 2025Review
- Designing Digital Mental Health Interventions to Meet the Needs of Older Adolescents: Qualitative Interview and Group Discussion Study.JMIR formative research · 2025Article
- Designing Digital Mental Health Interventions to Meet the Needs of Older Adolescents: Qualitative Interview and Group Discussion Study.JMIR formative research · 2025Article
- Crisis-line workers' perspectives on AI in suicide prevention: a qualitative exploration of risk and opportunity.BMC public health · 2025Article
- Article
- Use of Online Tools for Mental Health Among Racially and Ethnically Diverse College Students: Mixed Methods Study.JMIR human factors · 2025Article
- Facilitators and Barriers to Digital Mental Health Interventions for Depression, Anxiety, and Stress in Adolescents and Young Adults: Scoping Review.Journal of medical Internet research · 2025Article
- Facilitators and Barriers to Digital Mental Health Interventions for Depression, Anxiety, and Stress in Adolescents and Young Adults: Scoping Review.Journal of medical Internet research · 2025Article
- Automated Digital Safety Planning Interventions for Young Adults: Qualitative Study Using Online Co-design Methods.JMIR formative research · 2025Article
- Using Adaptive Bandit Experiments to Increase and Investigate Engagement in Mental Health.Proceedings of the ... AAAI Conference on Artificial Intelligence. AAAI Conference on Artificial Intelligence · 2024Article
- Small Steps over time: A longitudinal usability test of an automated interactive text messaging intervention to support self-management of depression and anxiety symptoms.Journal of affective disorders · 2024Article
Corrections and comments
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Authors and funding
7 authors.
Funding
Abstract
Young adults have high rates of mental health conditions, but most do not want or cannot access formal treatment. We therefore recruited young adults with depression or anxiety symptoms to co-design a digital tool for self-managing their mental health concerns. Through study activities-consisting of an online discussion group and a series of design workshops-participants highlighted the importance of easy-to-use digital tools that allow them to exercise independence in their self-management. They described ways that an automated messaging tool might benefit them by: facilitating experimentation with diverse concepts and experiences; allowing variable depth of engagement based on preferences, availability, and mood; and collecting feedback to personalize the tool. While participants wanted to feel supported by an automated tool, they cautioned against incorporating an overtly human-like motivational tone. We discuss ways to apply these findings to improve the design and dissemination of digital mental health tools for young adults.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.