ArticleThe Malaysian journal of medical sciences : MJMS2022
Developing Key Performance Indicators for Emergency Department of Teaching Hospitals: A Mixed Fuzzy Delphi and Nominal Group Technique Approach.
Article in The Malaysian journal of medical sciences : MJMS, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 5 papers, 1 of them a synthesis that pooled it.
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Who cites it
5 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Outcome metrics in recommended performance measurement tools for emergency department performance evaluation: a systematic review.Scandinavian journal of trauma, resuscitation and emergency medicine · 2025Pooled it
- Identifying High-Priority Ethical Challenges for Precision Emergency Medicine: Nominal Group Study.JMIR formative research · 2025Article
- Hospital performance evaluation indicators: a scoping review.BMC health services research · 2024Article
- Expert consensus on relevant topics for undergraduate paediatric dental curriculum using the fuzzy Delphi method: a new direction for Malaysian dental education.BMC oral health · 2023Article
- Identifying relevant topics and their competency levels for dental materials science: a fuzzy Delphi study.BMC oral health · 2023Article
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Authors and funding
2 authors.
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Abstract
Background: This article demonstrates combination of the fuzzy Delphi method (FDM) and the nominal group technique (NGT) to consolidate consensus agreement within a panel of experts regarding key performance indicators (KPIs) development for emergency department (ED). Methods: Twenty-four participants for NGT and 10 experts for FDM were randomly chosen from the emergency medicine (EM) department staff list obtained from the human resource department of study centres. A set of item constructs related to KPIs was developed from the NGT session and used for the FDM session in the second phase of the study. Results: We found that 16 out of 22 and 11 out of 15 items satisfied the first prerequisite ' Conclusion: The FDM and NGT analyses reached experts' consensus on the suitability of the pre-selected items in the ED KPIs. The development of the KPI framework is expected to enhance future improvement of EM services and academic activities in all teaching hospitals in the country.
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