ArticlePsychology research and behavior management2022
How Peer Abusive Supervision Affects Sales Employees' Customer Knowledge Hiding: The Roles of Rivalry and Schadenfreude.
Article in Psychology research and behavior management, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 3 papers.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
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Who cites it
3 citing papers in PubMed, 6 citations in OpenAlex.
- The value of collaborative consortia postdoctoral training programs needs further long-term observation and research to acknowledge.Proceedings of the National Academy of Sciences of the United States of America · 2024Article
- Exploring the Underlying Mechanism Between Perceived Injustice and Knowledge Hiding: An Empirical Investigation.Psychology research and behavior management · 2022Article
- Exploring the underlying mechanism between fear of losing power and knowledge hiding.Frontiers in psychology · 2022Article
Corrections and comments
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Authors and funding
3 authors at 3 institutions in 2 countries.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Purpose: This study aims to examine the impacts of peer abusive supervision, perceived rivalry and schadenfreude over the abused peers on sales employees' customer knowledge hiding. Methods: We conducted multiple regression analyses of 283 sales employees' responses from two Chinese and two South Korean electronic device companies to test the hypotheses, which constitute a theoretical framework. Results: Our empirical results confirmed the positive impact of peer abusive supervision on sales employees' customer knowledge hiding, with the relationship moderated by rivalry and schadenfreude; moreover, rivalry and schadenfreude jointly exert the greatest impacts on the main effect. Conclusion: This study sheds light on the knowledge hiding literature, with theoretical implications for the research regarding the spillover effect of abusive supervision, rivalry, schadenfreude, customer knowledge sharing, and managerial practices about the management of customer knowledge among sales employees.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.