ArticlePloS one2022
Users' satisfaction levels about mHealth applications in post-Covid-19 times in Saudi Arabia.
Article in PloS one, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 5 papers.
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Who cites it
5 citing papers in PubMed.
- mHealth Applications in Saudi Arabia: Current Features and Future Opportunities.Healthcare (Basel, Switzerland) · 2025Article
- Article
- German Version of the mHealth App Usability Questionnaire in a Cohort of Patients With Cancer: Translation and Validation Study.JMIR human factors · 2023Article
- mHealth App Barriers, Usability, and Personalization: A Cross-Sectional Study from Egypt and Saudi Arabia.Journal of personalized medicine · 2022Article
- The role of the COVID-19 pandemic in expediting digital health-care transformation: Saudi Arabia's experience.Informatics in medicine unlocked · 2022Review
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1 author.
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Abstract
purposeThis study aims to investigate the users' satisfaction levels about mHealth applications and their intentions to use them in future (in post-Covid-19 times) in Saudi Arabia.
methodsA cross-sectional survey design was adopted in this study. The mHealth App Usability Questionnaire (MAUQ)22 was used in this study. An online version of the survey was created using Google Surveys, and a link for the survey was generated. As the objective of this study is to assess the users' satisfaction levels about mHealth applications and their intentions to use them in future (in post-Covid-19 times) in Saudi Arabia, all individuals who used or using mHealth applications will be included in this study. At the end of the survey time period, 318 responses were received.
resultsItems including 'easy to learn using the app' (mean rating = 3.9), 'easy to find information on the application'(mean rating = 3.9), 'interface of the app' (mean rating = 3.8) were rated to be highly effective by the participants.). However, ability to recover from mistakes while using the applications (mean rating = 2.9), inconsistency in navigation (mean rating = 2.9), and lack of all necessary functions (mean rating = 2.3) were few issues identified. No statistically significant difference of opinions was observed in relation to all sub-scales of usability factor.
conclusionAlthough the satisfaction levels are good with respect to mHealth applications, the sudden rise in the mHealth users can be partly linked to the several psychological issues such as anxiety and depression among people and also because of restricted access during the pandemic.
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