Evidence map›Paper›PMID 35497680›Full record

ArticleMedEdPORTAL : the journal of teaching and learning resources2022

Standardizing Quality of Virtual Urgent Care: Using Standardized Patients in a Unique Experiential Onboarding Program.

Daniel J Sartori, Viraj Lakdawala, Heather B Levitt, Jason A Sherwin, Paul A Testa, Sondra R Zabar

Open access · diamondAbstract read
In one paragraph

Article in MedEdPORTAL : the journal of teaching and learning resources, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 6 papers.

0numbers the graph read from it
0cells of the map it votes in
6citing papers in PubMed
2.0field-weighted citation impact, top 15% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

6 citing papers in PubMed, 10 citations in OpenAlex.

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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors at 1 institution in 1 country.

Daniel J SartoriAssistant Professor, Department of Medicine, NYU Grossman School of Medicine.ORCID 0000-0003-3138-7183
Viraj LakdawalaClinical Associate Professor, Ronald O. Perelman Department of Emergency Medicine, NYU Grossman School of Medicine.
Heather B LevittProgram Manager, Division of General Internal Medicine and Clinical Innovation, Department of Medicine, NYU Langone Health.
Jason A SherwinAssociate Director, Virtual Health, Medical Center Information Technology, NYU Langone Health.
Paul A TestaAssistant Professor, Ronald O. Perelman Department of Emergency Medicine, NYU Grossman School of Medicine; Chief Medical Information Officer, NYU Langone Health.
Sondra R ZabarProfessor, Division of General Internal Medicine and Clinical Innovation, Department of Medicine, NYU Grossman School of Medicine.
New York University · US

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Introduction: Virtual urgent care (VUC) provides real-time evaluation, triage, and treatment of low-acuity medical problems; however, VUC physicians have varying levels of telemedicine training. We created a workplace-based experiential onboarding program that deployed standardized patients (SPs) into a VUC clinic to evaluate and deliver feedback to independently practicing physicians, providing quality assurance and identifying areas for improvement. Methods: We simulated evaluation of an adult with upper respiratory symptoms. To replicate a real-life encounter, we developed a mock electronic medical entry with demographic and medical information and scheduled SPs into the clinic's actual patient queue. SPs provided seamless, realistic training within the real-world virtual clinic environment. Using an adapted assessment tool anchored to Results: Twenty-one physicians participated. All performed well in core communication and disease management domains. Ninety-three percent of behaviors ( Discussion: This workplace-based experiential onboarding program uncovered knowledge gaps within telemedicine skills and patient education domains. Identification of these gaps can help drive new virtual care curricula.

Indexed as

Clinical CompetencePhysiciansAdultAmbulatory CareCommunicationCounselingHumansEditor's ChoiceEmergency MedicineExperiential OnboardingPrimary CareSimulationStandardized PatientTelehealthWorkplace-Based Assessment

Identifiers

PMID35497680
PMCPMC9001763
OpenAlexW4223654051

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.