Evidence map›Paper›PMID 35452401›Full record

ArticleJMIR formative research2022

Patient Telemedicine Perceptions During the COVID-19 Pandemic Within a Multi-State Medical Institution: Qualitative Study.

Pravesh Sharma, Anthony R Sinicrope, Pamela Sinicrope, Tabetha A Brockman, Nicole M Reinicke, Ian W West, Liana M Wiepert, Amy E Glasgow, Lindsey R Sangaralingham, Ashley L Holland and 1 more

Open access · goldAbstract read
In one paragraph

Article in JMIR formative research, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 6 papers.

0numbers the graph read from it
0cells of the map it votes in
6citing papers in PubMed
4.0field-weighted citation impact, top 6% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

6 citing papers in PubMed, 20 citations in OpenAlex.

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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

11 authors at 3 institutions in 1 country.

Pravesh SharmaBehavioral Health Research Program, Pyschology, Mayo Clinic, Eau Claire, WI, United States.ORCID https://orcid.org/0000-0002-9503-5016
Anthony R SinicropeBehavioral Health Research Program, Pyschology, Mayo Clinic, Eau Claire, WI, United States.ORCID https://orcid.org/0000-0002-7472-7486
Pamela SinicropeBehavioral Health Research Program, Pyschology, Mayo Clinic, Eau Claire, WI, United States.ORCID https://orcid.org/0000-0001-8095-6966
Tabetha A BrockmanBehavioral Health Research Program, Pyschology, Mayo Clinic, Eau Claire, WI, United States.ORCID https://orcid.org/0000-0003-4008-4395
Nicole M ReinickeBehavioral Health Research Program, Pyschology, Mayo Clinic, Eau Claire, WI, United States.ORCID https://orcid.org/0000-0003-0172-4556
Ian W WestBehavioral Health Research Program, Pyschology, Mayo Clinic, Eau Claire, WI, United States.ORCID https://orcid.org/0000-0002-8086-6677
Liana M WiepertBehavioral Health Research Program, Pyschology, Mayo Clinic, Eau Claire, WI, United States.ORCID https://orcid.org/0000-0002-5443-6032
Amy E GlasgowKern Center for the Science of Health Care Delivery, Mayo Clinic, Rochester, MN, United States.ORCID https://orcid.org/0000-0002-7763-3100
Lindsey R SangaralinghamDepartment of Health Sciences Research, Mayo Clinic, Rochester, MN, United States.ORCID https://orcid.org/0000-0001-7496-5815
Ashley L HollandDepartment of Psychiatry and Psychology, Mayo Clinic Health System, Eau Claire, WI, United States.ORCID https://orcid.org/0000-0001-5978-0919
Christi A PattenBehavioral Health Research Program, Pyschology, Mayo Clinic, Eau Claire, WI, United States.ORCID https://orcid.org/0000-0002-7194-8160
Mayo Clinic Health System · USMayo Clinic in Arizona · USMayo Clinic in Florida · US

Funding

Mayo Clinic Center for Clinical and Translational Science (CCaTS UL1 Supplement - Dr. Timothy Curry)UL1TR002377 · NCATS · MAYO CLINIC ROCHESTER · PI VESNA D GAROVIC · 2017 to 2026
$78.4M
NCATS NIH HHS UL1 TR002377
6 · The paper itself

Abstract

backgroundDuring the COVID-19 pandemic, to prevent the spread of the virus, federal regulatory barriers around telemedicine were lifted, and health care institutions encouraged patients to use telemedicine, including video appointments. Many patients, however, still chose face-2-face (f2f) appointments for nonemergent clinical care.

objectiveWe explored patients' personal and environmental barriers to the use of video appointments from April 2020 to December 2020.

methodsWe conducted qualitative telephone interviews of Mayo Clinic patients who attended f2f appointments at the Mayo Clinic from April 2020 to December 2020 but did not utilize Mayo Clinic video appointment services during that time frame.

resultsWe found that, although most patients were concerned about preventing COVID-19 transmission, they trusted Mayo Clinic to keep them safe when attending f2f appointments. Many expressed that a video appointment made it difficult to establish rapport with their providers. Other common barriers to video appointments were perceived therapeutic benefits of f2f appointments, low digital literacy, and concerns about privacy and security.

conclusionsOur study provides an in-depth investigation into barriers to engaging in video appointments for nonemergent clinical care in the context of the COVID-19 pandemic. Our findings corroborate many barriers prevalent in the prepandemic literature and suggest that rapport barriers need to be analyzed and problem-solved at a granular level.

Indexed as

clinical careclinical practiceCOVID-19healthcareoutpatientpandemicpatient perspectivequalitativetelehealthtelemedicinevideo appointmentvirtual health

Identifiers

PMID35452401
PMCPMC9109780
OpenAlexW4224311538

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.