ArticleBMJ open2022
Observable indicators of person-centred care: an interview study with patients, relatives and professionals.
Article in BMJ open, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 13 papers, 1 of them a synthesis that pooled it.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
13 citing papers in PubMed, 1 synthesis or guideline pooled it, 16 citations in OpenAlex.
- Pooled it
- Artificial intelligence and person-centred practice: a critical reflection.NPJ digital medicine · 2026Review
- Person-Centred Nursing in Allogeneic Stem Cell Transplantation Using a Conversation Tool: A Qualitative Study.Scandinavian journal of caring sciences · 2025Article
- Adaptation of a person-centred care intervention to enhance self-efficacy in patients following a myocardial infarction (P2MIR): a qualitative study exploring the needs and preferences of key stakeholders within a Portuguese healthcare context.BMC health services research · 2025Article
- Experiences of a remote, person-centred intervention in older persons living with frailty - a qualitative study.BMC geriatrics · 2025Article
- Feasibility of a Person-Centred Nursing Model Targeting Patient and Family Caregiver Needs in Allogeneic Haematopoietic Stem Cell Transplantation.Healthcare (Basel, Switzerland) · 2025Article
- Patient-Registered Nurse Communication: Exploring Patients' Expectations and Experience in Primary Care Consultations.Health expectations : an international journal of public participation in health care and health policy · 2025Observational
- Gothenburg direct observation tool for assessing person-centred care (GDOT-PCC): evaluation of inter-rater reliability.BMJ open · 2025Observational
- Patient reported experiences of health care, quality of life and preoperative information in colon cancer.Acta oncologica (Stockholm, Sweden) · 2024Article
- Article
- Identifying the Service Capability of Long-Term Care Facilities in China: An e-Delphi Study.Frontiers in public health · 2022Review
- Physician Health Literacy Competencies: A Qualitative Study Using Focus Groups.Inquiry : a journal of medical care organization, provision and financingArticle
- Digital life stories: Navigating together - an observation study of healthcare professionals and people living with dementia.Digital healthArticle
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
5 authors at 4 institutions in 4 countries.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectiveTo identify key observable indicators of person-centred care (PCC) from interviews with patients, relatives and professionals with experience of receiving or working with PCC.
designA qualitative interview study using deductive content analysis.
settingPrimary and hospital care settings in Western Sweden.
participantsTwelve participants with extensive experience of receiving or working with PCC were interviewed: two patients, two patients representative with long-term conditions, one relative and informal carer, three registered nurses, one physician, two occupational therapists and one social worker/researcher.
resultsNine observable indicators were identified and subsumed under three predetermined categories: initiating, working and safeguarding the partnership. The first category comprised three subcategories: welcoming, interested and courteous reception; agreeing on structure and aims of the conversation; and eliciting patients' wishes for involvement of significant others. The second category comprised four subcategories: attentive, empathic and encouraging manner; promoting mutual understanding; promoting patient engagement; and encouraging and friendly body language. The last category consisted of two subcategories: collaboration and transparency in documentation and verifying that patient's and professional's views, goals and wants are correctly documented.
conclusionOur results underline the need for health professionals to actively and conscientiously convey to patients their interest in and respect for the patient as a person and their willingness to collaborate as partners in their care from the very outset of the interaction. Non-verbal behaviours were seen to play a major role in shaping patients' impressions of health professionals. Given that patients' first impressions were considered to impact the content, course and outcomes of the interaction, more research attention should be given to their implications for the effective delivery of PCC.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.