ArticleJournal of patient experience2022
Kindness, Listening, and Connection: Patient and Clinician Key Requirements for Emotional Support in Chronic and Complex Care.
Article in Journal of patient experience, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 40 papers, 1 of them a synthesis that pooled it.
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Who cites it
40 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Teaching clinical communication skills through virtual patient-based learning: an umbrella review of systematic reviews.BMC medical education · 2026Pooled it
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- Evaluating the Impact of a Health Literacy Intervention on the Quality of Dietetic Communication in Outpatient Kidney Care.Journal of human nutrition and dietetics : the official journal of the British Dietetic Association · 2026Article
- The HeartHealth Program: A Mixed Methods Study of a Community-Based Text Messaging Support Program for Patients With Cardiovascular Disease From 2020 to 2024.JMIR cardio · 2026Article
- Exploring Patient Experiences of Symptom Support From Healthcare Professionals in Acute and Chronic Illness: A Qualitative Study.Scandinavian journal of caring sciences · 2026Article
- Acknowledging the Trauma and Connecting With the Human Spirit After Hip Fracture: A Qualitative Study.Nursing open · 2026Article
- Barriers, motivations, and understanding: A qualitative study on the acceptability of an academic weight management program.PloS one · 2026Article
- Preoperative anxiety: Is it affected by preoperative counseling and surgical technique?PloS one · 2026Article
- Preliminary Field-Note Observations on Referral Uptake Among Community-Dwelling Older Adults: A Qualitative Pilot Study in Tarrant County, Texas.Health services insights · 2026Article
- Article
- Does Provider's Supportive Communication Enhance Trust and Treatment Adherence Attitudes in Mild and Severe Dysfunction Scenarios? A Web-Based Experimental Study.Patient preference and adherence · 2026Article
- Association of Emotion Regulation, Self-Efficacy, and Health-Related Readiness to Change Among Patients with Chronic Conditions.Journal of multidisciplinary healthcare · 2026Article
- The association between friendly community environments and depressive symptoms in older adults: a longitudinal study in China.BMJ open · 2025Article
- Article
- Development and Content Validation of a Person-Centered Care Instrument for Healthcare Providers.Nursing reports (Pavia, Italy) · 2025Article
- Perioperative Quality Initiative consensus statement recommendations on the definition, development, implementation and outcomes of pre-operative surgery schools.Anaesthesia · 2025Article
- Acute Stroke Management and Nursing Intervention.Cureus · 2025Review
- Getting Inside Closed-Loop Referrals: Exploring the Patient Experience of Finding and Connecting to Social Care With a Community Resource Referral System Using a Community-Based Participatory Approach.Health services research · 2025Article
- The Power of Active Listening to Address Medication Non-Adherence During Care Transition: A Case Report of a Polypharmacy Patient with Type 2 Diabetes.Pharmacy (Basel, Switzerland) · 2025Article
- Coordinated empathy in attending general practitioners: an interpretive phenomenological approach to constructing a conceptual model of empathy.BMC primary care · 2025Article
Corrections and comments
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Authors and funding
4 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Emotional support for patients is critical for achieving person-centered care. However, the literature evidences an ongoing challenge in embedding emotional support within current health services. This study aimed to investigate the strategies to embed emotional support from the perspectives of patients and clinicians. This is an exploratory qualitative study that collected data through focus group discussions (FGDs) and interviews from 11 patients, 2 carers, and 7 clinicians in the multi-disciplinary care teams in an outpatient complex and chronic care setting in New South Wales, Australia. The FGDs and interviews were recorded, transcribed, and thematically analyzed. Three main themes emerged from the experience of both the patients and clinicians: (1) warmth and kindness, (2) deep listening, and (3) social connection in the process of treatment. Clinicians' and patients' shared experience of these themes was key to embed emotional support in care. Practical strategies including promoting shared understanding of emotional support, enhancing provider's capability to deliver emotional support, and building patient's networking opportunities in treatment processes were discussed to facilitate emotional support in patient care and health services.
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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.