ArticleJournal of general internal medicine2022
The Impact of COVID-19 on Primary Care Teamwork: a Qualitative Study in Two States.
Article in Journal of general internal medicine, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 13 papers.
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The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
13 citing papers in PubMed, 17 citations in OpenAlex.
- Implementing weight maintenance with existing staff and electronic health record tools in a primary care setting: Baseline results from the MAINTAIN PRIME trial.Contemporary clinical trials · 2024Trial
- Service continuity of community-based health and social care organisations in times of disaster and health emergencies: a mapping review.BMC health services research · 2026Article
- Building Community Health Center Teams: Evaluating the Impact of Team Training.Journal of general internal medicine · 2026Article
- Physiotherapist and Patient Experiences of Team-Based Interprofessional Collaboration During the COVID-19 Pandemic in Canada.Physiotherapy Canada. Physiotherapie Canada · 2025Article
- Introducing the TDM-20: A Validated 20-Item Instrument to Measure Team Development.Family medicine · 2025Article
- Predicting Primary Care Physician Burnout From Electronic Health Record Use Measures.Mayo Clinic proceedings · 2024Observational
- Did the organization of primary care practices during the COVID-19 pandemic influence quality and safety? - an international survey.BMC health services research · 2024Article
- Well-being of family physicians during COVID-19 pandemic in Slovenia.BMC primary care · 2024Article
- "Returning to the core tasks": a qualitative interview study about how general practitioners in home health care solved problems during the COVID-19 pandemic.Scandinavian journal of primary health care · 2024Article
- Newly Acquired Burnout During the Coronavirus Disease 2019 (COVID-19) Pandemic: A Retrospective Cohort Study on the Experiences of New York State Primary Care Clinicians.Journal of community health · 2024Article
- Perspectives on the Intersection of Electronic Health Records and Health Care Team Communication, Function, and Well-being.JAMA network open · 2023Article
- Implementation and evaluation of a model-based risk management process and service enhancement for home-based community care services amidst COVID-19 pandemic in Hong Kong: A mixed-method approach.Frontiers in public health · 2023Article
- Frontline Physician Perspectives on Their Experiences Working During the First Wave of the COVID-19 Pandemic.Journal of general internal medicine · 2022Article
Corrections and comments
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Authors and funding
6 authors at 5 institutions in 2 countries.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundThe emergence of coronavirus disease 2019 (COVID-19) disrupted how primary care physicians (PCPs) and their staff delivered team-based care.
objectiveTo explore PCPs' perspectives about the impact of stay-at-home orders and the increased use of telemedicine on interactions and working relationships with their practice staff during the first 9 months of the pandemic.
designQualitative research.
participantsParticipants included PCPs from family and community medicine, general internal medicine, and pediatrics. APPROACH: One-on-one, semi-structured video interviews with 42 PCPs were conducted between July and December 2020. Physicians were recruited from 30 primary care practices in Massachusetts and Ohio using a combination of purposeful, convenience, and snowball sampling. Interview questions focused on work changes and work relationships with other staff members during the pandemic as well as their experiences delivering telemedicine. All interviews were audio-recorded, transcribed verbatim, and coded using deductive and inductive approaches. KEY
resultsAcross respondents and states, the context of the pandemic was reported to have four major impacts on primary care teamwork: (1) staff members' roles were repurposed to support telemedicine; (2) PCPs felt disconnected from staff; (3) PCPs had difficulty communicating with staff; and (4) many PCPs were demoralized during the pandemic.
conclusionsThe lack of in-person contact, and less synchronous communication, negatively impacted PCP-staff teamwork and morale during the pandemic. These challenges further highlight the importance for practice leaders to recognize and attend to clinicians' relational and work-related needs as the pandemic continues.
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What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.