Evidence map›Paper›PMID 35412100›Full record

ArticleThe Psychiatric quarterly2022

Study of Impact of Telehealth Use on Clinic "No Show" Rates at an Academic Practice.

Kalyan Muppavarapu, Sy A Saeed, Katherine Jones, Olivia Hurd, Vickie Haley

Registry-linked trialOpen access · bronzeAbstract read
In one paragraph

Article in The Psychiatric quarterly, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. It is linked to trial NCT06741735 (Study of Fetal Health Outcomes), which is not on this map. Cited by 30 papers, 2 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
30citing papers in PubMed, 2 pooled it
8.6field-weighted citation impact, top 2% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

NCT06741735 narecruitingnot on this mapstarted 2024, after this paper: background citation

Study of Fetal Health Outcomes: Working With a Missouri E-telehealth Platform

TypeinterventionalSponsorUniversity of Missouri-ColumbiaRan2024 to 2027Enrolled150ConditionsPregnancyArmsINVU fetal monitoring system
3 · Its place in the literature

Who cites it

30 citing papers in PubMed, 2 syntheses or guidelines pooled it, 44 citations in OpenAlex.

  1. Pooled it
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  10. The Impact of Telehealth Implementation and Visit Modality on No-Show Rate in a High-Risk Obstetrics Clinic in a Safety Net Healthcare System.Telemedicine journal and e-health : the official journal of the American Telemedicine Association · 2025
    Observational
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  14. Perceptions, facilitators, and barriers of participation for a behavioral weight loss group-based telehealth program for breast cancer survivors: a qualitative study.Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer · 2024
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors at 1 institution in 1 country.

Kalyan MuppavarapuDepartment of Psychiatry and Behavioral Medicine, Brody School of Medicine, East Carolina University, East Carolina, USA. muppavarapuk17@ecu.edu.ORCID http://orcid.org/0000-0003-0422-3263
Sy A SaeedDepartment of Psychiatry and Behavioral Medicine, Brody School of Medicine, East Carolina University, East Carolina, USA.
Katherine JonesDepartment of Public Health, East Carolina University, East Carolina, USA.
Olivia HurdDepartment of Psychiatry and Behavioral Medicine, Brody School of Medicine, East Carolina University, East Carolina, USA.
Vickie HaleyDepartment of Psychiatry and Behavioral Medicine, Brody School of Medicine, East Carolina University, East Carolina, USA.
East Carolina University · US

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

objectiveTo examine the clinic no-show rate across different modalities of care delivery (Face to Face, Telephone visits and Audio-Video visits).

methodsClinic no show data for adult patients was extracted from the electronic health records used by the psychiatry clinic for 10 months before pandemic and 10 months during pandemic. No show rate was analyzed by visits type (new vs return) and across different modalities (face-to-face vs Telephone vs Audio-Video) before and during COVID pandemic.

resultsThere were 13,916 scheduled visits during the 10-month period before the pandemic of which 2,522 were no show. There were 13,251 scheduled visits during the 10-month period during the COVID pandemic of which 2,029 were no show. The overall clinic no show rate decreased from pre pandemic to pandemic period (18.1% vs 15.3%) after transitioning to telehealth. Across different modalities during the pandemic, the no-show rate for Telephone visits was significantly lower than for face- to-face visits. No difference was identified for no-show rates between face-to-face visits and audio-video visits during the pandemic. The no-show rate for face-to-face visits before the pandemic compared to during the pandemic also showed no difference.

conclusionUsing technology in health care delivery can decrease the clinic no show rate. Digital literacy for patients and providers is critical for successful utilization of telehealth.

Indexed as

COVID-19TelemedicineAdultAmbulatory Care FacilitiesDelivery of Health CareHumansPandemics

Identifiers

PMID35412100
PMCPMC9004215
OpenAlexW4223477474

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.