Evidence map›Paper›PMID 35392254›Full record

ArticleDigital health

Telehealth adoption during the COVID-19 pandemic: A social media textual and network analysis.

Joshua Tl Anderson, Lindsay M Bouchacourt, Kristen L Sussman, Laura F Bright, Gary B Wilcox

Abstract read
In one paragraph

Article in Digital health. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 18 papers.

0numbers the graph read from it
0cells of the map it votes in
18citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

18 citing papers in PubMed.

  1. Article
  2. Article
  3. Article
  4. Article
  5. Article
  6. Article
  7. Article
  8. Article
  9. Analysis of Telehealth Discussion Trends on Reddit (2019-2022).Telemedicine journal and e-health : the official journal of the American Telemedicine Association · 2024
    Article
  10. Article
  11. Article
  12. Article
  13. COVID-19 and telemedicine: A netnography approach.Technological forecasting and social change · 2023
    Article
  14. Article
  15. Article
  16. Article
  17. Self-Adaptive Telemedicine Specialist Recommendation Considering Specialist Activity and Patient Feedback.International journal of environmental research and public health · 2022
    Article
  18. Engaging PatientsFrontiers in pharmacology · 2022
    Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

5 authors.

Joshua Tl AndersonStan Richards School of Advertising and Public Relations, Moody College of Communication, The University of Texas at Austin, USA.ORCID https://orcid.org/0000-0001-9746-2217
Lindsay M BouchacourtStan Richards School of Advertising and Public Relations, Moody College of Communication, The University of Texas at Austin, USA.
Kristen L SussmanStan Richards School of Advertising and Public Relations, Moody College of Communication, The University of Texas at Austin, USA.ORCID https://orcid.org/0000-0002-0704-6701
Laura F BrightStan Richards School of Advertising and Public Relations, Moody College of Communication, The University of Texas at Austin, USA.
Gary B WilcoxStan Richards School of Advertising and Public Relations, Moody College of Communication, The University of Texas at Austin, USA.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

Objective: The telemedicine industry has rapidly grown during the COVID-19 pandemic, and telemedicine has become a common form of care. The present study looks at the online conversation regarding telemedicine at the beginning of the pandemic and one year later. The Technology Acceptance Model is utilized to explain the findings. Methods: Brandwatch and NUVI software captured social mentions on Twitter regarding telemedicine during the beginning of the pandemic (March 15, 2020-April 20, 2020) and one year later (March 12, 2021-April 19, 2021). SAS text-mining software analyzed the social mentions and organized them into ten unique topics for each time period. The research team analyzed the topics and organized them into themes. A network analysis was also performed to examine structure and influence within the network. Results: In March-April 2020, the themes focused on the use of telehealth in general, telehealth for mental health applications, and Medicare covering telehealth services. In March-April 2021, the themes focused on news events regarding telehealth and the rise in prominence of telehealth services. The network analysis shows a shift in the distribution of telehealth information among influential accounts and reveals that the network became more connected, with a change in the control of information spread. Conclusions: Technology Acceptance Model explains the social acceptance and spread of telemedicine. The transition in the conversation about telemedicine suggests a pattern of greater system use consistent with the Technology Acceptance Model. Telemedicine may have greatly increased in use because of the pandemic, but data suggests that its use may persist after the pandemic subsides.

Indexed as

Generalmixed methodssocial mediatelehealthtelemedicineTwitter

Identifiers

PMID35392254
PMCPMC8979849

What OpenQuestion holds

Textmetadata
LicenceCC BY-NC
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.