ArticleFrontiers in psychology2022
The Effect of Surface Acting on Job Stress and Cognitive Weariness Among Healthcare Workers During the COVID-19 Pandemic: Exploring the Role of Sense of Community.
Article in Frontiers in psychology, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 5 papers.
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Who cites it
5 citing papers in PubMed, 14 citations in OpenAlex.
- Characteristics of mental health awareness programmes for workplace well-being in low-income and middle-income countries: a scoping review.BMJ public health · 2026Article
- Kindergarten teachers' emotional intelligence and surface acting: the chain mediating effects of self-efficacy and work engagement.Frontiers in psychology · 2025Article
- Exploring the Relationship between Surface Acting, Job Stress, and Emotional Exhaustion in Health Professionals: The Moderating Role of LMX.Behavioral sciences (Basel, Switzerland) · 2024Article
- Self-compassion among Undergraduate Nursing Students at a State University in Indonesia during the COVID-19 Pandemic.Revista brasileira de enfermagem · 2023Article
- Dysfunctional customer behavior influences on employees' emotional labor: The moderating roles of customer orientation and perceived organizational support.Frontiers in psychology · 2022Article
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Authors and funding
3 authors at 1 institution in 1 country.
Funding
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Abstract
Surface acting (SA) is a heavy emotional and cognitive task practiced by nurses, which has negative consequences on their wellbeing. The shortage of nurses along with the occurrence of the COVID-19 pandemic has worsened the situation. Based on job demands-resources (JD-R) and conservation of resources theories, this study aims to investigate the adverse impact of practicing SA and buffering effect of a sense of community (SOC) on job stress (JS) and cognitive weariness (CW) among Iranian nurses confronting COVID-19. As this study is written within the scope of Frontiers' call for research on "Spirituality in the workplace," the findings suggest that the aforementioned factors are in significant positive relationships. Furthermore, the empirical evidence indicates that there is a significant indirect effect of SA on CW through JS. In addition, results reveal that there is a buffering effect of SOC on the SA and JS relationship, while there is no significant moderation effect regarding the JS and cognitive weariness association. The findings of this study provide theoretical and practical implications within the scope of spirituality in the workplace.
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