ArticleBMJ open2022
What can general practice learn from primary care nurses' and healthcare assistants' experiences of the COVID-19 pandemic? A qualitative study.
Article in BMJ open, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 12 papers.
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Who cites it
12 citing papers in PubMed, 22 citations in OpenAlex.
- Remote Consultations in England During COVID-19: Challenges in Data Quality, Linkage, and Research Validity.Online journal of public health informatics · 2025Article
- What is the impact of a shift to remote consultations? A qualitative interview study in primary and secondary healthcare.BMJ open · 2025Article
- Exploring the relationship between cultural and structural workforce issues and retention of nurses in general practice (GenRet): a qualitative interview study.BMC primary care · 2025Article
- The Implementation of Infection Prevention and Control Procedures in Primary Care During the COVID-19 Pandemic: A Qualitative Study of Nursing Roles.Journal of nursing management · 2025Article
- Roles and experiences of nurses in primary health care during the COVID-19 pandemic: a scoping review.BMC nursing · 2024Article
- Navigating Uncertainty with Compassion: Healthcare Assistants' Reflections on Balancing COVID-19 and Routine Care through Adversity.Healthcare (Basel, Switzerland) · 2024Article
- Telenursing contributions in Primary Health Care in the COVID-19 pandemic context: an integrative review.Revista brasileira de enfermagem · 2024Review
- Experiences of Telenursing in Overcoming Challenges and Applaying Strategies by COVID-19 Patients in Home Isolation: Qualitative Study in Primary Care.Healthcare (Basel, Switzerland) · 2023Article
- Emotional Universe of Nurse Case Managers Regarding Care for Elderly at Risk in Spain: A Hermeneutical Study.International journal of environmental research and public health · 2022Article
- "Talking on the Phone Is Very Cold"-Primary Health Care Nurses' Approach to Enabling Patient Participation in the Context of Chronic Diseases during the COVID-19 Pandemic.Healthcare (Basel, Switzerland) · 2022Article
- Primary care nurses during the coronavirus disaster and their struggle: Qualitative research.Journal of general and family medicine · 2022Article
- The Experiences of Canadian Primary Care Nurses Caring for COVID-Positive Patients: A Qualitative Study.Global qualitative nursing researchArticle
Corrections and comments
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Authors and funding
5 authors at 1 institution in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectivesUK general practice has radically altered in response to COVID-19. The general practice nursing team has been central to these changes. To help learn from COVID-19 and maintain a sustainable nursing workforce, general practice should reflect on their support needs and perceptions of organisational strategies. This study aimed to explore primary care nurses' and healthcare assistants' experiences and perceptions of general practice, and the changes made to it, during the pandemic.
designExploratory qualitative study using semistructured interviews. Interview data were analysed using Braun and Clarke's 'codebook' thematic analysis.
settingGeneral practices in the Midlands, South East and South West England. Interviews were conducted in February and March 2021, as England began to unlock from its third national lockdown.
participantsPractice nurses (n=12), healthcare assistants (n=7), advanced nurse practitioners (n=4) and nursing associates (n=1) recruited using convenience and snowball sampling.
resultsThree themes were identified.
conclusionGeneral practice should learn from the COVID-19 pandemic to nurture the clinical role and resilience of nurses and healthcare assistants in the postpandemic 'new normal'. Robust PPE provision could enable them to undertake their patient-facing duties safely and confidently. Judicious implementation of telehealth could help preserve the practical and caring nature of nursing. Improving channels of communication and interprofessional collaboration could help realise their potential within the primary care team.
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