ArticleThe Milbank quarterly2022
Measuring the Trustworthiness of Health Care Organizations and Systems.
Article in The Milbank quarterly, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 23 papers, 1 of them a synthesis that pooled it.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
23 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Why do people trust (or mistrust) health organizations? A systematic review.International journal for equity in health · 2026Pooled it
- The Effect of Racial Concordance on Patient Trust in Online Videos About Prostate Cancer: A Randomized Clinical Trial.JAMA network open · 2023Trial
- Caregiver and Patient Input for Quality and Safety (C-PIQS) Pilot Study: Patient-Initiated Safety Observations Using an m-Health Tool.Journal of patient safety · 2026Observational
- Role of trust and trustworthiness in implementation science studies: a systematic review protocol.BMJ open · 2026Article
- Understanding Black Women's Lived Experiences of Medical Mistrust and Trust in the Reproductive Care Setting: A Nested Sequential Explanatory Mixed Methods Study.Research square · 2026Article
- Healthcare team trust, care coordination, and care access among cancer survivors with multiple chronic conditions: a mixed method analysis.Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer · 2026Article
- An investigation of the quality of Syrian health insurance services via the SERVQUAL approach: a cross-sectional study.Cost effectiveness and resource allocation : C/E · 2025Article
- Black Women's Perceptions of the Challenges Surrounding Cervical Cancer Screening in the United States.Journal of racial and ethnic health disparities · 2025Article
- Lessons in leadership: Developing a longitudinal evidence-based teaching curriculum on professionalism in healthcare.Journal of healthcare risk management : the journal of the American Society for Healthcare Risk Management · 2025Article
- 'You want to treat all patients the same. . . But it's important to know where someone is coming from': a qualitative study of U.S. healthcare providers' perspectives on culturally relevant sexual and reproductive healthcare for refugee women.Health education research · 2025Article
- Trust and Trustworthiness: Considerations for COVID-19 Vaccine Receipt in the Chicago Metropolitan Area.Journal of community health · 2025Article
- Pilot evaluation of the Health Organization and System Trustworthiness scale: reliability and validity testing.BMC health services research · 2025Article
- Measuring (Mis)trust in the age of COVID-19: viewpoints of vaccine clinical trial participation among individuals living with sickle cell disease.BMC public health · 2025Article
- Racism, discrimination, medical mistrust, stigma, and lung cancer screening: a scoping review.Ethnicity & health · 2025Article
- To increase trust in clinical research: Be worthy of trust and enhance the role of clinical research nurses.Journal of clinical and translational science · 2025Article
- Racial discrimination and health-care system trust among American adults with and without cancer.Journal of the National Cancer Institute · 2024Article
- Conceptualizing and Measuring Trust, Mistrust, and Distrust: Implications for Advancing Health Equity and Building Trustworthiness.Annual review of public health · 2024Review
- Eliminating health care inequities through strengthening access to care.Health services research · 2023Article
- Public trust is earned: Historical discrimination, carceral violence, and the COVID-19 pandemic.Health services research · 2023Observational
- Power, place, and access: Why history is at the center of black D.C. residents of wards 7 and 8 decisions to receive the COVID-19 vaccine.SSM. Qualitative research in health · 2023Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
2 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Policy Points Current efforts to measure and improve trust in health care focus on changing patients' attitudes rather than measuring and improving the trustworthiness of health care organizations and systems. We present a conceptual model to understand and explain the constructs of trust and trustworthiness in the context of health care through the application of existing theories of human behavior. Developing and publicly reporting measures that can enable patients, particularly from historically marginalized groups, to better assess the trustworthiness of providers is necessary to promote health care equity.
Indexed as
Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.