ArticlePloS one2022
Digitally transformed home office impacts on job satisfaction, job stress and job productivity. COVID-19 findings.
Article in PloS one, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 16 papers, 1 of them a synthesis that pooled it.
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Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
16 citing papers in PubMed, 1 synthesis or guideline pooled it, 109 citations in OpenAlex.
- Neuroscientific Insights into the Built Environment: A Systematic Review of Empirical Research on Indoor Environmental Quality, Physiological Dynamics, and Psychological Well-Being in Real-Life Contexts.International journal of environmental research and public health · 2025Pooled it
- Digital Meditation to Target Employee Stress: A Randomized Clinical Trial.JAMA network open · 2025Trial
- Spillover effects of work-family conflict on job consequences influencing work attitudes.Scientific reports · 2025Article
- Exploring Employee Perspectives on Workplace Technology: Usage, Roles, and Implications for Satisfaction and Performance.Behavioral sciences (Basel, Switzerland) · 2025Article
- Of first impressions, shattered trust, and apology: impact on interpersonal trust and team dynamics.Frontiers in psychology · 2025Article
- Gender differences in job satisfaction among gig workers in Bangladesh.Scientific reports · 2024Article
- The dual path effect mechanism study of digital-HRM on employee innovative performance and cyberloafing.PloS one · 2024Article
- Digitalization and job stress: exploring the mediating roles of job and personal aversion risk with gender as a moderator.Frontiers in psychology · 2024Article
- Job Satisfaction in Remote Work: The Role of Positive Spillover from Work to Family and Work-Life Balance.Behavioral sciences (Basel, Switzerland) · 2023Article
- Relationship between Telework Jetlag and Perceived Psychological Distress among Japanese Hybrid Workers.Clocks & sleep · 2023Article
- Impact of the COVID-19 Pandemic on Productivity of Workers in the Health Sector between Working in a Hospital and from Home.Journal of clinical medicine · 2023Article
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- At your service: supportiveness of servant leadership, communication frequency and communication channel fostering job satisfaction across generations.Frontiers in psychology · 2023Article
- On the optimal presence strategies for workplace during pandemics: A COVID-19 inspired probabilistic model.PloS one · 2023Article
- Evaluation of Work Mode and Its Importance for Home-Work and Work-Home Relationships: The Role of Resilience, Coping with Stress, and Passion for Work.International journal of environmental research and public health · 2022Article
Corrections and comments
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Authors and funding
3 authors at 3 institutions in 2 countries.
Funding
No grant is acknowledged in the PubMed record.
Abstract
In these times of successive lockdown periods due to the health crisis induced by COVID-19, this paper investigates how the usages of collaborative and communication digital tools (groupware, workflow, instant messaging and web conference) are related to the evolution of teleworkers' subjective well-being (job satisfaction, job stress) and job productivity comparing during and before the first lockdown in spring 2020. Using a sample of 438 employees working for firms located in Luxembourg, this analysis enables, first, to highlight different profiles of teleworkers regarding the evolution of usages of these tools during the lockdown compared to before and the frequency of use during. Second, the analysis highlights that these profiles are linked to the evolution of job satisfaction, job stress and job productivity. Our main results show that (1) the profile that generates an increase in job productivity is the one with a combined mastered daily or weekly use of all of the four studied digital tools but at the expense of job satisfaction. On the contrary, (2) the use of the four digital tools both before and during the lockdown, associated with an increase in the frequency of use, appears to generate too much information flow to deal with and teleworkers may suffer from information overload that increases their stress and reduces their job satisfaction and job productivity. (3) The habit of using the four tools on a daily basis before the lockdown appears to protect teleworkers from most of the adverse effects, except for an increase in their job stress. Our results have theoretical and managerial implications for the future of the digitally transformed home office.
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.