Evidence map›Paper›PMID 35263800›Full record

ReviewApplied clinical informatics2022

Barriers and Benefits of Information Communication Technologies Used by Health Care Aides.

Hector Perez, Noelannah Neubauer, Samantha Marshall, Serrina Philip, Antonio Miguel-Cruz, Lili Liu

Open access · bronzeAbstract readReview
In one paragraph

Review in Applied clinical informatics, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 13 papers.

0numbers the graph read from it
0cells of the map it votes in
13citing papers in PubMed
5.2field-weighted citation impact, top 4% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

13 citing papers in PubMed, 27 citations in OpenAlex.

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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors at 1 institution in 1 country.

Hector PerezSchool of Publich Health Sciences, Faculty of Health, University of Waterloo, Waterloo (ON), Canada.ORCID 0000-0002-3820-9120
Noelannah NeubauerSchool of Publich Health Sciences, Faculty of Health, University of Waterloo, Waterloo (ON), Canada.ORCID 0000-0001-7040-2943
Samantha MarshallSchool of Publich Health Sciences, Faculty of Health, University of Waterloo, Waterloo (ON), Canada.ORCID 0000-0002-1100-7350
Serrina PhilipSchool of Publich Health Sciences, Faculty of Health, University of Waterloo, Waterloo (ON), Canada.ORCID 0000-0002-1482-8517
Antonio Miguel-CruzSchool of Publich Health Sciences, Faculty of Health, University of Waterloo, Waterloo (ON), Canada.ORCID 0000-0003-1618-8733
Lili LiuSchool of Publich Health Sciences, Faculty of Health, University of Waterloo, Waterloo (ON), Canada.ORCID 0000-0001-7082-4898
University of Waterloo · CA

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundAlthough information and communication technologies (ICT) are becoming more common among health care providers, there is little evidence on how ICT can support health care aides. Health care aides, also known as personal care workers, are unlicensed service providers who encompass the second largest workforce, next to nurses, that provide care to older adults in Canada.

objectiveThe purpose of this literature review is to examine the range and extent of barriers and benefits of ICT used by health care workers to manage and coordinate the care-delivery workflow for their clients.

methodsWe conducted a literature review to examine the range and extent of ICT used by health care aides to manage and coordinate their care delivery, workflow, and activities. We identified 8,958 studies of which 40 were included for descriptive analyses.

resultsWe distinguished the following five different purposes for the use and implementation of ICT by health care aides: (1) improve everyday work, (2) access electronic health records for home care, (3) facilitate client assessment and care planning, (4) enhance communication, and (5) provide care remotely. We identified 128 barriers and 130 benefits related to adopting ICT. Most of the barriers referred to incomplete hardware and software features, time-consuming ICT adoption, heavy or increased workloads, perceived lack of usefulness of ICT, cost or budget restrictions, security and privacy concerns, and lack of integration with technologies. The benefits for health care aides' adoption of ICT were improvements in communication, support to workflows and processes, improvements in resource planning and health care aides' services, and improvements in access to information and documentation.

conclusionHealth care aides are an essential part of the health care system. They provide one-on-one care to their clients in everyday tasks. Despite the scarce information related to health care aides, we identified many benefits of ICT adoption.

Indexed as

CommunicationDelivery of Health CareAgedHealth PersonnelHealth ServicesHumansInformation Technology

Identifiers

PMID35263800
PMCPMC8906996
OpenAlexW4220679284

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.