ArticleSaudi journal of anaesthesia
Assessment of Emergency Department Satisfaction Level in Saudi Arabia General Hospital.
Article in Saudi journal of anaesthesia. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 7 papers.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
7 citing papers in PubMed.
- Key factors influencing patient satisfaction in the emergency department of a tertiary hospital in Saudi Arabia: a cross-sectional study.BMC health services research · 2026Article
- Article
- Patient satisfaction with emergency department services in selected Saudi hospitals: a cross-sectional study.Frontiers in medicine · 2026Article
- Evaluating Quality of Care in Emergency Departments: Perspectives of Patients' and Health Professionals in Saudi Arabia.Open access emergency medicine : OAEM · 2025Article
- Review
- A Systematic Review of the Causes, Consequences, and Solutions of Emergency Department Overcrowding in Saudi Arabia.Cureus · 2023Review
- Obtaining feedback from patients and their family in the emergency department.African journal of emergency medicine : Revue africaine de la medecine d'urgence · 2023Article
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
8 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Background and objectives: An overcrowded emergency department (ED) cannot meet the patients' growing demand. This situation harms employees' performance and, alternatively, causes anxiety and dissatisfaction among patients since the quality of healthcare outcomes fall below their expectations. This study aimed at improving and validating a scale for assessing patient satisfaction in the ED. Methods: In this study, 134 participants from Wadi Al-Dawasir General Hospital were enrolled using a convenient sampling technique. A cross-sectional survey was conducted using 5-point Likert scales. Results: All tested hypotheses showed statistical significance ( Conclusion: The findings of this study brought to the fore that patients and their families were satisfied with the healthcare services and their quality. This means better service delivery played a crucial role in enhancing satisfaction levels. Nevertheless, this study also highlights that overcrowding is a significant problem for healthcare organizations. Wadi al-Dawasir General Hospital's ED should continually improve its quality to meet the growing needs of its clients.
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Registered trials
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