ArticleBMJ open2022
Health professionals' perspectives of patients' and family members' needs in emergency departments and patient pathway improvement: a qualitative study in Denmark.
Article in BMJ open, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 4 papers.
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Who cites it
4 citing papers in PubMed, 8 citations in OpenAlex.
- Mandating Emergency Management in Nursing Homes in the V4 Countries With the Support of the Public Administration-A Mapping Study.Nursing research and practice · 2025Review
- Article
- Usability and Evaluation of a Health Information System in the Emergency Department: Mixed Methods Study.JMIR human factors · 2024Article
- Development of a health information system to promote emergency care pathways: A participatory design study.Digital healthArticle
Corrections and comments
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Authors and funding
6 authors at 3 institutions in 2 countries.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectiveBesides working in a fast-paced environment, healthcare professionals (HCPs) in the emergency department (ED) are required to promptly respond to patients' needs and simultaneously achieve their organisational goals, which can be challenging. This study investigates how HCPs perceive and support the needs of patients discharged after a brief ED stay, as well as their family members.
designThe study used focus group discussions. The text material was analysed using systematic text condensation.
settingData were collected from two large EDs in Denmark.
participantsSixteen HCPs were sampled purposively to participate in three focus group discussions.
resultsThree main themes were condensed: (1) creating a trustful and reassuring relationship; (2) responding to family members: a bother or a benefit; and (3) working as an interdisciplinary team. The study indicated the need for increased interdisciplinary collaboration to reduce discrepancies in information dissemination, to meet patient and family needs and to deliver a holistic approach. A technical solution was suggested to facilitate collaborative teamwork.
conclusionThe study highlighted an existing gap between emergency HCPs' perceptions of patients' and family members' needs and the provision of the current patient and family support. Suggestions for future interventions include focusing on interdisciplinary teamwork, facilitated by a technical solution to support a person-centred and family-centred informative approach.
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Registered trials
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