Evidence map›Paper›PMID 35192659›Full record

ArticlePloS one2022

Audio, video, chat, email, or survey: How much does online interview mode matter?

Maggie Oates, Kyle Crichton, Lorrie Cranor, Storm Budwig, Erica J L Weston, Brigette M Bernagozzi, Julie Pagaduan

Abstract read
In one paragraph

Article in PloS one, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 11 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
11citing papers in PubMed, 1 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

11 citing papers in PubMed, 1 synthesis or guideline pooled it.

  1. Pooled it
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  9. The challenges of returning to work for differentiated thyroid cancer survivors in china: a qualitative study.Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer · 2023
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors.

Maggie OatesCarnegie Mellon University, Pittsburgh, Pennsylvania, United States of America.
Kyle CrichtonCarnegie Mellon University, Pittsburgh, Pennsylvania, United States of America.ORCID 0000-0003-2746-0130
Lorrie CranorCarnegie Mellon University, Pittsburgh, Pennsylvania, United States of America.ORCID 0000-0003-2125-0124
Storm BudwigCarnegie Mellon University, Pittsburgh, Pennsylvania, United States of America.
Erica J L WestonCarnegie Mellon University, Pittsburgh, Pennsylvania, United States of America.
Brigette M BernagozziCarnegie Mellon University, Pittsburgh, Pennsylvania, United States of America.
Julie PagaduanCarnegie Mellon University, Pittsburgh, Pennsylvania, United States of America.

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

In the design of qualitative interview studies, researchers are faced with the challenge of choosing between many different methods of interviewing participants. This decision is particularly important when sensitive topics are involved. Even prior to the Covid-19 pandemic, considerations of cost, logistics, and participant anonymity have increasingly pushed more interviews online. While previous work has anecdotally compared the advantages of different online interview methods, no empirical evaluation has been undertaken. To fill this gap, we conducted 154 interviews with sensitive questions across seven randomly assigned conditions, exploring differences arising from the mode (video, audio, email, instant chat, survey), anonymity level, and scheduling requirements. We surveyed interviewers and interviewees after their interview for perceptions on rapport, anonymity, and honesty. In addition, we completed a mock qualitative analysis, using the resulting codes as a measure of data equivalence. We note several qualitative differences across mode related to rapport, disclosure, and anonymity. However, we found little evidence to suggest that interview data was impacted by mode for outcomes related to interview experience or data equivalence. The most substantial differences were related logistics where we found substantially lower eligibility and completion rates, and higher time and monetary costs for audio and video modes.

Indexed as

Communications MediaPandemicsSARS-CoV-2COVID-19Humans

Identifiers

PMID35192659
PMCPMC8863281

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.