Evidence map›Paper›PMID 35182148›Full record

ArticleJournal of the American Medical Informatics Association : JAMIA2022

"It's a mess sometimes": patient perspectives on provider responses to healthcare costs, and how informatics interventions can help support cost-sensitive care decisions.

Olivia K Richards, Bradley E Iott, Tammy R Toscos, Jessica A Pater, Shauna R Wagner, Tiffany C Veinot

Abstract read
In one paragraph

Article in Journal of the American Medical Informatics Association : JAMIA, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 9 papers, 1 of them a synthesis that pooled it.

0numbers the graph read from it
0cells of the map it votes in
9citing papers in PubMed, 1 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

9 citing papers in PubMed, 1 synthesis or guideline pooled it.

  1. Pooled it
  2. Article
  3. Article
  4. Article
  5. Article
  6. Article
  7. Article
  8. Centering the patient in informatics applications.Journal of the American Medical Informatics Association : JAMIA · 2022
    Article
  9. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

6 authors.

Olivia K RichardsUniversity of Michigan, School of Information, Ann Arbor, Michigan, USA.ORCID 0000-0002-6489-2461
Bradley E IottUniversity of Michigan, School of Information, Ann Arbor, Michigan, USA.ORCID 0000-0001-9784-0521
Tammy R ToscosParkview Mirro Center for Research & Innovation, Fort Wayne, Indiana, USA.
Jessica A PaterParkview Mirro Center for Research & Innovation, Fort Wayne, Indiana, USA.
Shauna R WagnerParkview Mirro Center for Research & Innovation, Fort Wayne, Indiana, USA.
Tiffany C VeinotUniversity of Michigan, School of Information, Ann Arbor, Michigan, USA.ORCID 0000-0003-1200-9515

Funding

Parkview Health
6 · The paper itself

Abstract

objectiveWe investigated patient experiences with medication- and test-related cost conversations with healthcare providers to identify their preferences for future informatics tools to facilitate cost-sensitive care decisions. MATERIALS AND

methodsWe conducted 18 semistructured interviews with diverse patients (ages 24-81) in a Midwestern health system in the United States. We identified themes through 2 rounds of qualitative coding.

resultsPatients believed their providers could help reduce medication-related costs but did not see how providers could influence test-related costs. Patients viewed cost conversations about medications as beneficial when providers could adjust medical recommendations or provide resources. However, cost conversations did not always occur when patients felt they were needed. Consequently, patients faced a "cascade of work" to address affordability challenges. To prevent this, collaborative informatics tools could facilitate cost conversations and shared decision-making by providing information about a patient's financial constraints, enabling comparisons of medication/testing options, and addressing transportation logistics to facilitate patient follow-through. DISCUSSION: Like providers, patients want informatics tools that address patient out-of-pocket costs. They want to discuss healthcare costs to reduce the frequency of unaffordable costs and obtain proactive assistance. Informatics interventions could minimize the cascade of patient work through shared decision-making and preventative actions. Such tools might integrate information about efficacy, costs, and side effects to support decisions, present patient decision aids, facilitate coordination among healthcare units, and eventually improve patient outcomes.

conclusionTo prevent a burdensome cascade of work for patients, informatics tools could be designed to support cost conversations and decisions between patients and providers.

Indexed as

Decision Making, SharedHealth Care CostsAdultAgedAged, 80 and overCommunicationDrug CostsHumansInformaticsMiddle AgedUnited StatesYoung Adultdrug costshealthhelp seeking behaviorinsuranceshared decision makingtest costs

Identifiers

PMID35182148
PMCPMC9093030

What OpenQuestion holds

Textmetadata
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.