ArticleJournal of cross-cultural gerontology2022
"I tried to control my emotions": Nursing Home Care Workers' Experiences of Emotional Labor in China.
Article in Journal of cross-cultural gerontology, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 10 papers, 1 of them a synthesis that pooled it.
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Who cites it
10 citing papers in PubMed, 1 synthesis or guideline pooled it, 13 citations in OpenAlex.
- Challenges and coping experiences faced by nursing staff in long-term care facilities in China: a qualitative meta-analysis.Frontiers in public health · 2023Pooled it
- "You close the door, wipe your sadness and put on a smiling face": a qualitative study of the emotional labour of healthcare professionals providing palliative care in nursing homes in France.BMC health services research · 2024Trial
- Burnout and Its Associated Factors Among Long-Term Care Workers: A Mixed-Methods Study Based on the Social-Ecological Framework.Behavioral sciences (Basel, Switzerland) · 2026Article
- The relationship between role stress and compassion fatigue of medical workers: the mediating role of emotional labor and the moderating role of positive psychological capital.BMC psychology · 2026Article
- Job satisfaction and organisational determinants among medical nursing assistants under hospital-based care reforms: a large cross-sectional study in China.Frontiers in public health · 2026Article
- Pathway from job stressors to job burnout in geriatric nursing assistants in Macao: the moderating role of organizational culture.BMC nursing · 2025Article
- Experiencing, Regulating, and Expressing Emotions: Gendered and Agentic Pathways of Emotional Labor in Human Services.Behavioral sciences (Basel, Switzerland) · 2025Article
- Emotional Labor of Caregivers of Elderly Patients with Dementia and Disabilities in a Psychiatric Hospital in China.Medical science monitor : international medical journal of experimental and clinical research · 2024Article
- Professional attractiveness among long-term care workers in nursing homes in China: a cross-sectional study.BMC health services research · 2024Article
- Cross-cultural metathemes of Chinese and Japanese university students' perspective on parental care.Frontiers in public health · 2023Article
Corrections and comments
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Authors and funding
1 author at 1 institution in 1 country.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Despite dramatic expansions in the Chinese nursing home sector in meeting the increasing care needs of a rapidly aging population, direct care work in China remains largely devalued and socially unrecognized. Consequently, scant attention has been given to the caregiving experiences of direct care workers (DCWs) in Chinese nursing homes. In particular, given the relational nature of care work, there is little knowledge as to how Chinese DCWs manage emotions and inner feelings through their emotional labor. This article examines the emotional labor of Chinese DCWs through ethnographic data collected with 20 DCWs in one nursing home located in an urban setting in central China. Data were analyzed using conventional content analysis and constant comparison. Participants' accounts of sustaining a caring self, preserving professional identity, and hoping for reciprocity revealed implicit meanings about the often-conflicting nature of emotional labor and the nonreciprocal elements of care work under constrained working conditions. Importantly, the moral-cultural notion of bao ( norm of reciprocity) was found to be central among DCWs in navigating strained resources and suggested their agency in meaning-construction. However, their constructed moral buffers may be insufficient if emotional labor continues to be made invisible by care organizations.
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