ArticlePloS one2022
Young adults' needs when seeking first-line healthcare: A grounded theory design.
Article in PloS one, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 8 papers.
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Who cites it
8 citing papers in PubMed.
- Cocreating a Digital Patient Preparedness Tool for International Students Accessing Primary Care in Germany: A Convergent Methods Study Within the Health CASCADE Network.JMIR human factors · 2026Article
- Striving to make the right decision when seeking emergency care: patients' stories of navigating support alternatives in a digital society, a qualitative study.BMC emergency medicine · 2026Article
- Using online health information for unknown symptoms common among young adults: a qualitative analysis of health-related web pages illustrating the need for numeracy skills, the ability to deal with uncertainty, and the risk of ruling out self-care.Scandinavian journal of primary health care · 2025Article
- Article
- Youth preferences for healthcare providers and healthcare interactions: a qualitative study.BMC primary care · 2024Article
- Factors influencing patients' experience of communication with the medical team of the emergency department.Internal and emergency medicine · 2023Article
- Psychometric properties and measurement invariance of the Arabic Self-Care Inventory.PloS one · 2023Article
- Antecedents and Consequences of Online Healthcare Community Usage: A Grounded Theory Approach.Healthcare (Basel, Switzerland) · 2022Article
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Authors and funding
5 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundHealthcare outpatient visits have increased in recent years, and young adults are often given as an explanatory factor for many avoidable visits.
objectiveThe objective of this study was to explore how young adults perceive seeking first-line healthcare. DESIGN AND
settingThe study utilized a grounded theory design with data collection at primary healthcare centres and emergency departments in southeast Sweden.
methodData were collected during individual interviews and patient observations with subsequent interviews during the years 2017-2018. The analysis was performed using grounded theory.
resultsThe main concern when young adults are seeking healthcare is that their worries are taken seriously. It is a four-part process: becoming aware of, verifying, communicating, and receiving an opinion about one's symptoms. The process includes external factors, clarity of symptoms, behavioural approaches, healthcare know-how, enabling self-management, and prior healthcare experience(s). When communicating symptoms, the clearer the symptoms, the less there needs to be communicated. When symptoms are unclear, the importance of different behavioural approaches and healthcare know-how increases. When receiving a medical opinion about symptoms, young adults want to learn how to self-manage their symptoms. Depending on previous healthcare experience, the healthcare visit can either harm or help the patient in their healthcare-seeking process.
conclusionThis study reflects several insights in the healthcare-seeking process from a young adult perspective. Based on the results, we suggest that healthcare providers focus on the final step in the healthcare-seeking process when giving their medical opinion about symptoms. Having extra minutes to give support for future self-care regardless of diagnosis could increase positive healthcare experiences and increase future self-care among young adults.
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