ArticleFrontiers in psychology2021
Exploring Trust Formation and Antecedents in Social Commerce.
Article in Frontiers in psychology, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 4 papers.
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
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Who cites it
4 citing papers in PubMed.
- Understanding Trust Drivers of S-commerce.Heliyon · 2024Article
- Impacts of different interactive elements on consumers' purchase intention in live streaming e-commerce.PloS one · 2024Article
- "Net" value co-creation: The effect of interactions on consumer citizenship behavior in online travel communities.Frontiers in psychology · 2022Article
- The effects of tourism e-commerce live streaming features on consumer purchase intention: The mediating roles of flow experience and trust.Frontiers in psychology · 2022Article
Corrections and comments
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Authors and funding
1 author.
Funding
No grant is acknowledged in the PubMed record.
Abstract
With the rapid increase in social media users and netizens globally, the proclivity for online shopping using social commerce (SC) platforms cannot be ignored. Trust has been recognised as a constant challenge in the context of social commerce due to the lack of face-to-face interaction. Therefore, there is a dire need to enhance the trust of consumers in social commerce platforms. However, the research in the formation of trust in social commerce and antecedents remains limited. In addition, the existing SC research failed to include its multidimensional view to investigate user behaviour. This study fills this gap and extends existing knowledge by developing a model exploring the antecedents of trust in social commerce. Drawing upon the social-technical theory and trust lens, this study attempts to identify the role of (i) structural assurance (SA) and SC platforms as an institution-based trust, (ii) trust in sellers and trust in SC community as trusting beliefs, and (iii) trust in online payment as a cognitive trust on trust and intention of the social commerce. This research employs a dataset (
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Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.