ReviewBMC medical informatics and decision making2022
The most used questionnaires for evaluating satisfaction, usability, acceptance, and quality outcomes of mobile health.
Review in BMC medical informatics and decision making, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. It is linked to 2 registered trials, which are not on this map. Cited by 82 papers, 4 of them syntheses that pooled it.
What it found
Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.
The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
The PREBEAT Trial: Digital PREhaBilitation in thE Cardiac Surgical populATion
Smoking Cessation Programme in Telerehabilitation Assisted by Telemonitoring With Non-Invasive Wearable Devices for the Improvement of Oral Health, General Health and Quality of Life
Who cites it
82 citing papers in PubMed, 4 syntheses or guidelines pooled it.
- Efficacy of Mobile App-Based Dietary Interventions Among Cancer Survivors: Systematic Review and Meta-Analysis.JMIR mHealth and uHealth · 2025Pooled it
- Which criteria are important in usability evaluation of mHealth applications: an umbrella review.BMC medical informatics and decision making · 2024Pooled it
- Quality Assessment of Digital Health Apps: Umbrella Review.Journal of medical Internet research · 2024Pooled it
- Usability Evaluation of Dashboards: A Systematic Literature Review of Tools.BioMed research international · 2023Pooled it
- User Experience of a Web-Based Mobile Health App Supporting Low-Income Pregnant Individuals With Diabetes: Mixed Methods Study.JMIR human factors · 2026Trial
- The Remote Assessment of Physical Capacities of Patients with COPD, Feasibility and Learning Effect of the 5-Repetition Sit-to-Stand Test (5STS).International journal of chronic obstructive pulmonary disease · 2026Trial
- A mHealth app for sarcoidosis-associated fatigue: a feasibility randomized control trial.Respiratory medicine · 2025Trial
- Evaluation of a Novel eHealth Tool for Pulmonary Rehabilitation in People With Chronic Obstructive Pulmonary Disease: Randomized Controlled Pilot and Feasibility Trial.JMIR formative research · 2025Trial
- Trial
- Usability and Quality of UCISAB, a Clinical Decision Support System for Optimization of Analgesia and Sedation Infusions in the ICU: A Multicenter, Cross-Sectional, Mixed-Methods Usability Evaluation in Colombia.Journal of clinical medicine · 2026Article
- Usability and Workflow Integration of a Machine Learning-Derived Neonatal Risk Predictor in Kenyan Neonatal Units: Multisite User-Centered Pilot Evaluation.JMIR human factors · 2026Article
- Application of Mobile Health Technologies to Prevent Unintentional Childhood Injuries: Scoping Review.JMIR mHealth and uHealth · 2026Article
- Chinese Version of the mHealth App Usability Questionnaire for Health Care Providers: Cross-Sectional Translation and Validation Study.JMIR mHealth and uHealth · 2026Article
- Acceptability of Yosa, an mHealth App for Between-Session Therapy Support Among Patients and Therapists: Cross-Sectional Survey Study.JMIR formative research · 2026Article
- Wear-Smile: A Multidisciplinary Telemedicine-Based Smoking Cessation Program Assisted by Wearable Monitoring Devices for Persons Who Smoke-Protocol for a Randomized Controlled Trial.Healthcare (Basel, Switzerland) · 2026Article
- Evaluating the feasibility and preliminary effects of a group-based telerehabilitation program in individuals with persistent dyspnea after COVID-19 (TEPCO): a pilot randomized controlled study.Pilot and feasibility studies · 2026Article
- The Many Faces of Stress: Preliminary Validation of a Remote Photoplethysmography-Based Tool for Psychophysiological Stress and Emotional Distress Monitoring.Healthcare (Basel, Switzerland) · 2026Article
- Satisfaction towards virtual consultation services and its associated factors among patients in Malaysian public primary care.BMC health services research · 2026Article
- SignBridge Bilingual Sign Language Avatar-Construction Principles and Experts Quality Assessment.Sensors (Basel, Switzerland) · 2026Article
- Evaluating the Feasibility of Technology-Based Interventions in Disability and Rehabilitation: Definitions, Considerations, and Dimensions.JMIR rehabilitation and assistive technologies · 2026Article
22 more citing papers are in PubMed but not listed here.
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
5 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundVarious questionnaires are used for evaluating satisfaction, usability, acceptance, and quality outcomes of mobile health (mHealth) services. Using the best one to meet the needs of an mHealth study is a challenge for researchers. Therefore, this study aimed to review and determine the frequently used questionnaires for evaluating the mentioned outcomes of mHealth services.
methodsThe PubMed database was searched for conducting this review in April 2021. Papers that used a referenced questionnaire to evaluate the satisfaction, usability, acceptance, or quality outcomes of mHealth were included. The first author's name, year of publication, evaluation outcome, and evaluation questionnaire were extracted from relevant papers. Data were analyzed using descriptive statistics.
resultsIn total, 247 papers were included in the study. Questionnaires were used for usability (40%), quality (34.5%), acceptance (8.5%), and satisfaction (4%) outcomes, respectively. System usability scale (36.5%), mobile application rating scale (35.5%), post study system usability questionnaire (6%), user mobile application rating scale (5%), technology acceptance model (4.5%), computer system usability questionnaire (2.5%), net promoter score (2%), health information technology usability evaluation scale (2%), the usefulness, satisfaction, and ease of use (1.5%), client satisfaction questionnaire (1.5%), unified theory of acceptance and use of technology (1.5%), questionnaire for user interaction satisfaction (1%), user experience questionnaire (1%), and after-scenario questionnaire (1%) were the most used questionnaires, respectively.
conclusionDespite the existence of special questionnaires for evaluating several outcomes of mHealth, general questionnaires with fewer items and higher reliability have been used more frequently. Researchers should pay more attention to questionnaires with a goal-based design.
Indexed as
Identifiers
What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.