Evidence map›Paper›PMID 35037886›Full record

ArticleJMIR mental health2022

Crowdsourced Community Support Resources Among Patients Discharged From the Emergency Department During the COVID-19 Pandemic: Pilot Feasibility Study.

Anish K Agarwal, Lauren Southwick, Rachelle Schneider, Arthur Pelullo, Robin Ortiz, Elissa V Klinger, Rachel E Gonzales, Roy Rosin, Raina M Merchant

Abstract read
In one paragraph

Article in JMIR mental health, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 2 papers.

0numbers the graph read from it
0cells of the map it votes in
2citing papers in PubMed
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

2 citing papers in PubMed.

  1. Review
  2. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

9 authors.

Anish K Agarwal *Department of Emergency Medicine, University of Pennsylvania, Philadelphia, PA, United States.ORCID https://orcid.org/0000-0003-2175-0196
Lauren Southwick *Department of Emergency Medicine, University of Pennsylvania, Philadelphia, PA, United States.ORCID https://orcid.org/0000-0001-5290-9759
Rachelle SchneiderDepartment of Emergency Medicine, University of Pennsylvania, Philadelphia, PA, United States.ORCID https://orcid.org/0000-0003-4467-3875
Arthur PelulloDepartment of Emergency Medicine, University of Pennsylvania, Philadelphia, PA, United States.ORCID https://orcid.org/0000-0002-3667-4301
Robin OrtizDepartments of Pediatrics and Population Health, NYU Grossman School of Medicine, Institute for Excellence in Health Equity, New York, NY, United States.ORCID https://orcid.org/0000-0002-0957-5850
Elissa V KlingerDepartment of Emergency Medicine, University of Pennsylvania, Philadelphia, PA, United States.ORCID https://orcid.org/0000-0003-1311-0826
Rachel E Gonzales *Department of Emergency Medicine, University of Pennsylvania, Philadelphia, PA, United States.ORCID https://orcid.org/0000-0002-1977-0772
Roy RosinCenter for Health Care Innovation, Penn Medicine, Philadelphia, PA, United States.ORCID https://orcid.org/0000-0002-5823-9407
Raina M MerchantDepartment of Emergency Medicine, University of Pennsylvania, Philadelphia, PA, United States.ORCID https://orcid.org/0000-0002-9801-6881

Funding

Mentoring and Patient Oriented Research in Cardiovascular Health and Digital Data ScienceK24HL157621 · NHLBI · UNIVERSITY OF PENNSYLVANIA · PI MERCHANT, RAINA · 2021 to 2025
$615k
NHLBI NIH HHS K24 HL157621
6 · The paper itself

Abstract

backgroundThe COVID-19 pandemic has placed strains on communities. During this public health crisis, health systems have created remote methods of monitoring symptom progression and delivering care virtually.

objectiveUsing an SMS text message-based system, we sought to build and test a remote model to explore community needs, connect individuals to curated resources, and facilitate community health worker intervention when needed during the pandemic. The primary aims of this pilot study were to establish the feasibility (ie, engagement with the text line) and acceptability (ie, participant ratings of resources and service) of delivering automated well-being resources via smartphone technology.

methodsEligible patients (aged 18 years or older, having a cell phone with SMS text messaging capability, and recently visited the emergency department) were identified using the electronic health record. The patients were consented to enroll and begin receiving COVID-19-related information and links to community resources. We collected open-ended and close-ended resource and mood ratings. We calculated the frequencies and conducted a thematic review of the open-ended responses.

resultsIn 7 weeks, 356 participants were enrolled; 13,917 messages were exchanged including 333 resource ratings (mean 4) and 673 well-being scores (mean 6.8). We received and coded 386 open-ended responses, most of which elaborated upon their self-reported mood score (29%). Overall, 77% (n=274) of our participants rated the platform as a service they would highly recommend to a family member or friend.

conclusionsThis approach is designed to broaden the reach of health systems, tailor to community needs in real time, and connect at-risk individuals with robust community health support.

Indexed as

CHWcommunitycommunity health workerCOVID-19crowdsourcedigital healthfeasibilityhealth systemmHealthmodelmonitoringpilot studyplatformsupporttext messagevirtual care

Identifiers

PMID35037886
PMCPMC8869378

What OpenQuestion holds

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LicenceCC BY
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Registered trials

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.