ArticleNeurology. Clinical practice2021
Patient Experiences With Ambulatory Telehealth in Neurology: Results of a Mixed-Methods Study.
Article in Neurology. Clinical practice, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 12 papers.
What it found
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The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
12 citing papers in PubMed.
- Telehealth adoption and use intentions among neurologists in Saudi Arabia: a cross-sectional study.Frontiers in public health · 2026Article
- Global Evidence on the Sustainability of Telemedicine in Outpatient and Primary Care During the First 2 Years of the COVID-19 Pandemic: Scoping Review Using the Nonadoption, Abandonment, Scale-Up, Spread, and Sustainability (NASSS) Framework.Interactive journal of medical research · 2025Review
- Quality of life in the digital age: young adult hematopoietic stem cell transplantation patients and healthcare providers' views of telehealth.Supportive care in cancer : official journal of the Multinational Association of Supportive Care in Cancer · 2024Article
- A Comparison of Patients' and Neurologists' Assessments of their Teleneurology Encounter: A Cross-Sectional Analysis.Telemedicine journal and e-health : the official journal of the American Telemedicine Association · 2024Article
- Anti-leucine-rich Glioma-inactivated 1 Protein-antibody Positive Encephalitis with Extensive Unilateral Cerebral Cortex and White Matter Lesions.Internal medicine (Tokyo, Japan) · 2024Article
- Experience with telemedicine in neuromuscular clinic during COVID-19 pandemic.Acta myologica : myopathies and cardiomyopathies : official journal of the Mediterranean Society of Myology · 2023Article
- Virtual Access to Subspecialty Care.Primary care · 2022Review
- Long-term evolution and prognostic factors of epilepsy in limbic encephalitis with LGI1 antibodies.Journal of neurology · 2022Article
- A comparison of telemedicine and in-person neurology visits: what are the factors that patients consider when selecting future visit type?Journal of neurology · 2022Article
- Patient preference for virtual versus in-person visits in neuromuscular clinical practice.Muscle & nerve · 2022Article
- Practical guidance for telemedicine use in neuro-oncology.Neuro-oncology practice · 2022Review
- Stroke survivors' telemedicine experiences during the COVID-19 pandemic: A phenomenological investigation.Digital healthArticle
Corrections and comments
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Authors and funding
13 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
objectiveTo assess patient experiences with rapid implementation of ambulatory telehealth during the coronavirus disease 2019 (COVID-19) pandemic.
methodsA mixed-methods study was performed to characterize the patients' experience with neurology telehealth visits during the first 8 weeks of the COVID-19 response. Consecutive patients who completed a telehealth visit were contacted by telephone. Assenting patients completed a survey quantifying satisfaction with the visit followed by a semistructured telephone interview. Qualitative data were analyzed using the principles of thematic analysis.
resultsA total of 2,280 telehealth visits were performed, and 753 patients (33%) were reached for postvisit feedback. Of these, 47% of visits were by video and 53% by telephone. Satisfaction was high, with 77% of patients reporting that all needs were met, although only 51% would consider telehealth in the future. Qualitative themes were constructed, suggesting that positive patient experiences were associated not only with the elimination of commute time and associated costs but also with a positive physician interaction. Negative patient experiences were associated with the inability to complete the neurologic examination. Overall, patients tended to view telehealth as a tool that should augment, and not replace, in-person visits.
conclusionIn ambulatory telehealth, patients valued convenience, safety, and physician relationship. Barriers were observed but can be addressed.
Identifiers
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Registered trials
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