Evidence map›Paper›PMID 34991382›Full record

ArticleThe International journal of social psychiatry2023

Satisfaction with Telepsychiatry during the COVID-19 pandemic: Patients' and psychiatrists' report from a University Hospital.

Julio Torales, Jorge Vilallba-Arias, José Andrés Bogado, Marcelo O'Higgins, José Almirón-Santacruz, Noelia Ruiz Díaz, Oscar García, Diego Amarilla-Salvioni, João Mauricio Castaldelli-Maia, Antonio Ventriglio and 1 more

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Article in The International journal of social psychiatry, 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 11 papers.

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0cells of the map it votes in
11citing papers in PubMed
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1 · What the graph read from it

What it found

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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

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3 · Its place in the literature

Who cites it

11 citing papers in PubMed.

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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

11 authors.

Julio ToralesDepartment of Medical Psychology, School of Medical Sciences, National University of Asunción, San Lorenzo, Paraguay.ORCID 0000-0003-3277-7036
Jorge Vilallba-AriasDepartment of Psychiatry, School of Medical Sciences, National University of Asunción, San Lorenzo, Paraguay.
José Andrés BogadoDepartment of Psychiatry (Santa Rosa Campus), School of Medical Sciences, National University of Asunción, Santa Rosa del Aguaray, Paraguay.
Marcelo O'HigginsDepartment of Psychiatry, School of Medical Sciences, National University of Asunción, San Lorenzo, Paraguay.ORCID 0000-0002-8257-0183
José Almirón-SantacruzDepartment of Psychiatry, School of Medical Sciences, National University of Asunción, San Lorenzo, Paraguay.
Noelia Ruiz DíazDepartment of Medical Psychology, School of Medical Sciences, National University of Asunción, San Lorenzo, Paraguay.ORCID 0000-0002-5321-9589
Oscar GarcíaDepartment of Psychiatry, School of Medical Sciences, National University of Asunción, San Lorenzo, Paraguay.ORCID 0000-0002-0944-0614
Diego Amarilla-SalvioniDepartment of Psychiatry, School of Medical Sciences, National University of Asunción, San Lorenzo, Paraguay.
João Mauricio Castaldelli-MaiaDepartment of Neuroscience, Fundação do ABC, Santo André, Brazil.ORCID 0000-0001-9621-2291
Antonio VentriglioDepartment of Clinical and Experimental Medicine, University of Foggia, Foggia, Italy.ORCID 0000-0002-3934-7007
Iván BarriosDepartment of Statistics (Santa Rosa Campus), School of Medical Sciences, National University of Asunción, Santa Rosa del Aguaray, Paraguay.ORCID 0000-0002-6843-7685

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundThe COVID-19 pandemic has led to important changes in the approach to patients worldwide. Different agencies have proposed and implemented telemedicine-based care services in order to ensure access to health care for all people.

aimThe aim of this study was to determine the satisfaction of patients using the Telepsychiatry service offered by the Department of Psychiatry of the

methodsA cross sectional and descriptive study has been conducted. Participants were recruited through a phone-based survey. Satisfaction with Telepsychiatry has been measured with an adapted version of a satisfaction survey in Teleneurology. As a complement, psychiatrists from the

resultsA total of 530 patients were included, 51.3% of whom were women. The consultation satisfaction scale ranged between 2.15 and 4.30 with a mean score of 3.02 ± 0.32. Cronbach's alpha for the scale was .897, indicating a good internal consistency. Patients' satisfaction was higher for the perception of Telepsychiatry and lower for the doctor-patient relationship. Of the physicians, 87.5% were satisfied with the Telepsychiatry service.

conclusionThe satisfaction overall score indicates patients' general satisfaction with the quality of care in Telepsychiatry, mainly regarding the perception of health care. and lower satisfaction with the doctor-patient relationship. Nine out of 10 psychiatrists felt satisfied with the Telepsychiatry service and considered that the degree of patient's satisfaction was acceptable during the Telepsychiatry consultation.

Indexed as

COVID-19PsychiatryTelemedicineCross-Sectional StudiesFemaleHospitalsHumansMalePandemicsPatient SatisfactionPersonal SatisfactionPhysician-Patient RelationsCOVID-19telemedicineTelepsychiatry

Identifiers

PMID34991382
PMCPMC9936176

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Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.