Evidence map›Paper›PMID 34982034›Full record

ArticleJournal of medical Internet research2022

An Artificial Intelligence Chatbot for Young People's Sexual and Reproductive Health in India (SnehAI): Instrumental Case Study.

Hua Wang, Sneha Gupta, Arvind Singhal, Poonam Muttreja, Sanghamitra Singh, Poorva Sharma, Alice Piterova

Registry-linked trialAbstract read
In one paragraph

Article in Journal of medical Internet research, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. It is linked to trial NCT06307002 (Evaluating the Impact of a Contraception Education Game), which is not on this map. Cited by 38 papers, 2 of them syntheses that pooled it.

0numbers the graph read from it
0cells of the map it votes in
38citing papers in PubMed, 2 pooled it
–field-weighted citation impact
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

NCT06307002 nacompletednot on this mapstarted 2024, after this paper: background citation

Evaluating the Impact of a Contraception Education Game: What's My Method? on Contraceptive Self-efficacy and Clinical Outcomes in Barbados

TypeinterventionalSponsorQuinnipiac UniversityRan2024 to 2024Enrolled70ConditionsContraception BehaviorArmsPlaying a contraception education videogame
3 · Its place in the literature

Who cites it

38 citing papers in PubMed, 2 syntheses or guidelines pooled it.

  1. Chatbots That Deliver Contraceptive Support: Systematic Review.Journal of medical Internet research · 2024
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4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

7 authors.

Hua WangDepartment of Communication, University at Buffalo, The State University of New York, Buffalo, NY, United States.ORCID 0000-0001-8428-8360
Sneha GuptaDepartment of Communication, University at Buffalo, The State University of New York, Buffalo, NY, United States.ORCID 0000-0002-9002-9573
Arvind SinghalDepartment of Communication, The University of Texas at El Paso, El Paso, TX, United States.ORCID 0000-0001-7058-3932
Poonam MuttrejaPopulation Foundation of India, New Delhi, India.ORCID 0000-0003-0849-8627
Sanghamitra SinghPopulation Foundation of India, New Delhi, India.ORCID 0000-0003-3518-9344
Poorva SharmaAI for Good UK, London, United Kingdom.ORCID 0000-0002-0393-8614
Alice PiterovaAI for Good UK, London, United Kingdom.ORCID 0000-0003-2206-1878

Funding

No grant is acknowledged in the PubMed record.

6 · The paper itself

Abstract

backgroundLeveraging artificial intelligence (AI)-driven apps for health education and promotion can help in the accomplishment of several United Nations sustainable development goals. SnehAI, developed by the Population Foundation of India, is the first Hinglish (Hindi + English) AI chatbot, deliberately designed for social and behavioral changes in India. It provides a private, nonjudgmental, and safe space to spur conversations about taboo topics (such as safe sex and family planning) and offers accurate, relatable, and trustworthy information and resources.

objectiveThis study aims to use the Gibson theory of affordances to examine SnehAI and offer scholarly guidance on how AI chatbots can be used to educate adolescents and young adults, promote sexual and reproductive health, and advocate for the health entitlements of women and girls in India.

methodsWe adopted an instrumental case study approach that allowed us to explore SnehAI from the perspectives of technology design, program implementation, and user engagement. We also used a mix of qualitative insights and quantitative analytics data to triangulate our findings.

resultsSnehAI demonstrated strong evidence across fifteen functional affordances: accessibility, multimodality, nonlinearity, compellability, queriosity, editability, visibility, interactivity, customizability, trackability, scalability, glocalizability, inclusivity, connectivity, and actionability. SnehAI also effectively engaged its users, especially young men, with 8.2 million messages exchanged across a 5-month period. Almost half of the incoming user messages were texts of deeply personal questions and concerns about sexual and reproductive health, as well as allied topics. Overall, SnehAI successfully presented itself as a trusted friend and mentor; the curated content was both entertaining and educational, and the natural language processing system worked effectively to personalize the chatbot response and optimize user experience.

conclusionsSnehAI represents an innovative, engaging, and educational intervention that enables vulnerable and hard-to-reach population groups to talk and learn about sensitive and important issues. SnehAI is a powerful testimonial of the vital potential that lies in AI technologies for social good.

Indexed as

Sexual HealthText MessagingAdolescentArtificial IntelligenceFemaleHumansIndiaMaleReproductive HealthYoung Adultaffordanceartificial intelligencecase studychatbotcontraceptiondigital healthFacebookIndiamobile appsmobile healthmobile phonesex educationsexual and reproductive healthtechnology designtransmediauser engagementyoung people

Identifiers

PMID34982034
PMCPMC8764609

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.