ArticleJournal of medical Internet research2022
Telehealth Before and During the COVID-19 Pandemic: Analysis of Health Care Workers' Opinions.
Article in Journal of medical Internet research, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 20 papers.
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Who cites it
20 citing papers in PubMed.
- Telemedicine as a gateway to early-phase oncology trials: lessons from 14 000 patients and future directions for global access and equity.The oncologist · 2026Article
- Sociodemographic Determinants of Telemedicine Uptake Among Adults in the United States.Cureus · 2026Article
- Preparedness for the Digital Transition in Healthcare: Insights from an Italian Sample of Professionals.Healthcare (Basel, Switzerland) · 2025Article
- Improving Patient Experience by Understanding Barriers and Incentives to Telehealth Adoption Among Physicians at a Large Academic Medical Center.Journal of patient experience · 2025Article
- Primary Care Practice Telehealth Use and Low-Value Care Services.JAMA network open · 2024Article
- Health Care Usage During the COVID-19 Pandemic and the Adoption of Telemedicine: Retrospective Study of Chronic Disease Cohorts.Journal of medical Internet research · 2024Article
- Implementation of Video-Based Care in Interdisciplinary Primary Care Settings at the Veterans Health Administration: Qualitative Study.JMIR formative research · 2024Article
- Mixed Methods Analysis of Telehealth Experience, Satisfaction, and Quality of Care During the COVID Pandemic Among Persons with HIV in Washington, DC.AIDS and behavior · 2024Article
- Patient perspectives on telemedicine during the COVID-19 pandemic: a mixed-methods community-based study.BMC health services research · 2023Article
- COVID-19 and telemedicine: A netnography approach.Technological forecasting and social change · 2023Article
- How COVID-19 Broke the Barriers Related to the Implementation of Telecare-Patients' Experiences with a New form of Providing Health Services in Primary Health Care.Healthcare (Basel, Switzerland) · 2023Article
- Artificial Intelligence in Medicine: Text Mining of Health Care Workers' Opinions.Journal of medical Internet research · 2023Article
- Determinants of experience & satisfaction in telehealth psychiatry during the COVID-19 pandemic for patients & providers.Frontiers in psychiatry · 2023Article
- Leveraging Technology to Increase Behavioral Health Services Access for Youth in the Juvenile Justice and Child Welfare Systems: a Cross-systems Collaboration Model.The journal of behavioral health services & research · 2022Article
- Adapting and Implementing Apps for Mental Healthcare.Current psychiatry reports · 2022Review
- "I was Unsure at First": A Qualitative Evaluation of Patient Perceptions of VA Clinical Video Telehealth Visits in the V-IMPACT Program.Journal of patient experience · 2022Article
- Perceptions about the Implementation and Education of Telemedicine among University Students in Riyadh, Saudi Arabia.Pakistan journal of medical sciencesArticle
- Data-Driven Collaboration between Hospitals and Other Healthcare Organisations in Europe During the COVID-19 Pandemic: An Explanatory Sequential Mixed-Methods Study among Mid-Level Hospital Managers.International journal of integrated careArticle
- Primary Care Team Perspectives on the Suitability of Telehealth Modality (Phone vs Video) at the Veterans Health Administration.Journal of primary care & community healthArticle
- Article
Corrections and comments
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Authors and funding
1 author.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundThe COVID-19 pandemic and the lockdowns for controlling the spread of infection have led to a surge in telehealth adoption by many health care organizations. It is unclear how this pandemic has impacted health professionals' view about telehealth. The analysis of textual data, such as comments posted on a discussion forum, can uncover information that may not be captured by a structured survey.
objectiveThis study aims to examine the opinions of health care workers about telehealth services during the time frame of March 2013-December 2020.
methodsComments about telehealth posted by health care workers from at least 46 countries were collected from an online discussion forum dedicated to health professionals. The analysis included the computation of sentiment scores from the textual data and the use of structural topic modeling to identify the topics of discussions as well as the factors that may be associated with the prevalence of these topics.
resultsThe analysis of the comments revealed positive opinions about the perceived benefits of telehealth services before and during the pandemic, especially the ability to reach patients who cannot come to the health facility for diverse reasons. However, opinions about these benefits were less positive during the pandemic compared to the prepandemic period. Specific issues raised during the pandemic included technical difficulties encountered during telehealth sessions and the inability to perform certain care routines through telehealth platforms. Although comments on the quality of care provided through telehealth were associated with a negative sentiment score overall, the average score was less negative during the pandemic compared to the prepandemic period, signaling a shift in opinion about the quality of telehealth services. In addition, the analysis uncovered obstacles to the adoption of telehealth, including the absence of adequate legal dispositions for telehealth services and issues regarding the payment of these services by health insurance organizations.
conclusionsEnhancing the adoption of telehealth services beyond the pandemic requires addressing issues related to the quality of care, payment of services, and legal dispositions for delivering these services.
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What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.