ArticleHand (New York, N.Y.)2023
Using Sentiment Analysis to Understand What Patients Are Saying About Hand Surgeons Online.
Article in Hand (New York, N.Y.), 2023. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 9 papers.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
The trial behind it
Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.
Who cites it
9 citing papers in PubMed.
- From words to action? A scoping review on automatic sentiment analysis of patient experience comments from online sources and surveys.BMJ health & care informatics · 2025Article
- Hypertension Experiences Affecting Recovery from Delivery (HEARD): a mixed-methods interview study of postpartum people affected by hypertensive disorders of pregnancy.BMC pregnancy and childbirth · 2025Article
- The Use of Natural Language Processing to Interpret Unstructured Patient Feedback on Health Services: Scoping Review.Journal of medical Internet research · 2025Article
- Article
- Physician Review Websites: Understanding Patient Satisfaction with Ophthalmologists Using Natural Language Processing.Journal of ophthalmology · 2023Article
- A sentiment analysis on online psychiatrist reviews to identify clinical attributes of psychiatrists that shape the therapeutic alliance.Frontiers in psychiatry · 2023Article
- Development and validation of prediction model using nursing notes on sentiment scores for prognosis of patients with severe acute kidney injury receiving continuous renal replacement therapy based on computational intelligence algorithms.Annals of translational medicine · 2022Article
- Application of sentiment and word frequency analysis of physician review sites to evaluate refractive surgery care.Advances in ophthalmology practice and researchArticle
- Perspectives surrounding robotic total hip arthroplasty: a cross-sectional analysis using natural language processing.Canadian journal of surgery. Journal canadien de chirurgieArticle
Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
7 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
backgroundPhysician review websites have influence on a patient's selection of a provider. Written reviews are subjective and difficult to quantitatively analyze. Sentiment analysis of writing can quantitatively assess surgeon reviews to provide actionable feedback for surgeons to improve practice. The objective of this study is to quantitatively analyze large subset of written reviews of hand surgeons using sentiment analysis and report unbiased trends in words used to describe the reviewed surgeons and biases associated with surgeon demographic factors.
methodsOnline written and star-rating reviews of hand surgeons were obtained from healthgrades.com and webmd.com. A sentiment analysis package was used to calculate compound scores of all reviews. Mann-Whitney
resultsA total of 786 hand surgeons' reviews were analyzed. Analysis showed a significant relationship between the sentiment scores and overall average star-rated reviews (
conclusionsThis study provides insight into both demographic and behavioral factors contributing to positive reviews and reinforces the importance of pain expectation management.
Indexed as
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What OpenQuestion holds
Registered trials
Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.