ArticleNursing reports (Pavia, Italy)2021
The Effects of the Civility, Respect, and Engagement in the Workplace (CREW) Program on Social Climate and Work Engagement in a Psychiatric Ward in Japan: A Pilot Study.
Article in Nursing reports (Pavia, Italy), 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 7 papers.
What it found
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The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.
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Who cites it
7 citing papers in PubMed.
- The moderating role of emotional intelligence in the relationship between workplace civility and job satisfaction: a multi-university behavioral study.Scientific reports · 2026Article
- Respect, equality, and recognition in practice: a qualitative analysis of nurses' workplace dignity in China.BMC medical ethics · 2025Article
- Civility behaviour training programme and its influence on staff nurse organisational citizenship: a quasi-experimental study.Frontiers in public health · 2025Article
- Work engagement of psychiatric nurses: a scoping review.BMJ open · 2024Article
- Impact of Structural Employee Empowerment on Hospital Ratings: Mediating Role of Social Climate and First-Line Managers' Resilience.Risk management and healthcare policy · 2024Article
- Advancing Workplace Civility: a systematic review and meta-analysis of definitions, measurements, and associated factors.Frontiers in psychology · 2023Review
- Work engagement mediates the relationship between job resources and work-to-family positive spillover (WFPS) for home-visit nursing staff.Environmental and occupational health practice · 2022Article
Corrections and comments
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Authors and funding
6 authors.
Funding
Abstract
backgroundGood social climate and high work engagement are important factors affecting outcomes in healthcare settings. This study observed the effects of a program called Civility, Respect, and Engagement in the Workplace (CREW) on social climate and staff work engagement in a psychiatric ward of a Japanese hospital.
methodsThe program comprised 18 sessions installed over six months, with each session lasting 30-min. Participation in the program was recommended to all staff members at the ward, including nurses, medical doctors, and others, but it was not mandatory. A serial cross-sectional study collected data at four time-points. Nurses (n = 17 to 22), medical doctors (n = 9 to 13), and others (n = 6 to 10) participated in each survey. The analysis of variance was used to evaluate the changes in the following dependent variables, the Essen climate evaluation schema (EssenCES), the CREW civility scale, and the Utrecht work engagement scale (UWES) over time.
resultWe found no significant effects. The effect size (Cohen's d) for EssenCES was 0.35 from baseline to post-installation for all staff members. Effect sizes for EssenCES for medical doctors and UWES for nurses were 0.79 and 0.56, respectively, from baseline to post-program.
conclusionsDifferences in social climate and work engagement among Japanese healthcare workers between the baseline and post-installation of the CREW program were non-significant.
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Registered trials
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