ArticleJournal of telemedicine and telecare2024
Use and impact of virtual primary care on quality and safety: The public's perspectives during the COVID-19 pandemic.
Article in Journal of telemedicine and telecare, 2024. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 18 papers.
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Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.
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Who cites it
18 citing papers in PubMed.
- Person-Centered Care in Digital Health Interventions for Chronic Diseases: A Systematic Review.Healthcare (Basel, Switzerland) · 2026Review
- Disparities in the use of remote general practice consultations: learning from the COVID-19 pandemic, an analysis of 19 million electronic health records using OpenSAFELY.BMC medicine · 2025Article
- Patient Perspectives on Virtual vs In-Person Posttreatment Care for Brain Metastases.Advances in radiation oncology · 2025Article
- Impact of the cost-of-living crisis on patient preferences towards virtual consultations.Journal of telemedicine and telecare · 2025Article
- Scoping review of nurse triage in primary care.BMC nursing · 2025Article
- Trends in the use of video consultation in general practice during COVID-19: impact of practice and country characteristics based on the international, cross-sectional PRICOV-19 study.BMC primary care · 2025Article
- Determinants of Digital Health Literacy: International Cross-Sectional Study.Journal of medical Internet research · 2025Article
- Differences in use of telemedicine integrated into traditional primary health care - a comparative observational study.Scandinavian journal of primary health care · 2025Observational
- Factors Associated With the Availability of Virtual Consultations in Primary Care Across 20 Countries: Cross-Sectional Study.Journal of medical Internet research · 2025Article
- Post-pandemic patient safety: have the characteristics of incidents with harm changed? Comparative observational study in primary care via review of medical records with a trigger tool.BMC primary care · 2024Observational
- What affected UK adults' adherence to medicines during the COVID-19 pandemic? Cross-sectional survey in a representative sample of people with long-term conditions.Zeitschrift fur Gesundheitswissenschaften = Journal of public health · 2023Article
- Post-discharge early assessment with remote video link (PEARL) initiative for patients discharged from hospital medicine services.Hospital practice (1995) · 2022Article
- Association of Virtual Care Expansion With Environmental Sustainability and Reduced Patient Costs During the COVID-19 Pandemic in Ontario, Canada.JAMA network open · 2022Article
- It's time to 'Build Back Fairer': what can we do to reduce health inequalities in cardiology?The British journal of cardiology · 2022Article
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- How AI-powered consultation services in internet hospitals influence patient satisfaction: A structural analysis.Digital healthArticle
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Corrections and comments
PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.
Authors and funding
7 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
introductionWith the onset of Coronavirus disease (COVID-19), primary care has swiftly transitioned from face-to-face to virtual care, yet it remains largely unknown how this has impacted the quality and safety of care. We aim to evaluate patient use of virtual primary care models during COVID-19, including change in uptake, perceived impact on the quality and safety of care and willingness of future use. METHODOLOGY: An online cross-sectional survey was administered to the public across the United Kingdom, Sweden, Italy and Germany. McNemar tests were conducted to test pre- and post-pandemic differences in uptake for each technology. One-way analysis of variance was conducted to examine patient experience ratings and perceived impacts on healthcare quality and safety across demographic characteristics.
resultsRespondents (n = 6326) reported an increased use of telephone consultations ( + 6.3%, DISCUSSION: Future work must examine the drivers and determinants of positive experiences using remote care to co-create a supportive environment that ensures equitable adoption and use. Comparative analysis between countries and health systems offers the opportunity for policymakers to learn from best practices internationally.
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Registered trials
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