ArticleCMAJ open
Conceptualizing success factors for patient engagement in patient medical homes: a cross-sectional survey.
Article in CMAJ open. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 5 papers.
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Who cites it
5 citing papers in PubMed.
- Assessing unstated assumptions of patient and public involvement in palliative care with story completion and typology analysis.BMC palliative care · 2026Article
- Interrogating the effectiveness of service engagement for underserved populations in complex health and social care systems: towards an equitable engagement strategy.International journal for equity in health · 2024Article
- Measuring the Impact of Patient Engagement in Health Research: An Exploratory Study Using Multiple Survey Tools.Journal of the Canadian Association of Gastroenterology · 2024Article
- Patient engagement in radiation oncology: a large retrospective study of survey response dynamics.Frontiers in oncology · 2024Article
- Implementing the patient partnership approach to quality improvement of care and services: A multiple case study protocol.PloS one · 2024Article
Corrections and comments
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Authors and funding
7 authors.
Funding
Abstract
backgroundPatient engagement is a priority for health care quality improvement and health system design, but many organizations struggle to engage patients meaningfully. We describe patient engagement activities and success factors that influence organizational decision-making in Ontario's patient medical homes.
methodsFrom March to May 2018, we conducted an online survey focused on practice-level patient engagement that targeted primary care organization leaders at all Ontario family health teams, community health centres, nurse practitioner-led clinics and Aboriginal Health Access Centres. We asked questions from the Measuring Organizational Readiness for Engagement (MORE) and Public and Patient Engagement Evaluation Tool (PPEET) questionnaires. We used factor and mediation analysis to identify organizational conditions and activities that are associated with the outcomes of patient engagement, affecting board decisions, program-level decisions and the formation of collaborative partnerships.
resultsWe achieved a 53% response rate (
interpretationBased on the perceptions of primary care leaders, organizational structures and processes are related to successful patient engagement. Organizations that seek to improve patient engagement should assess their commitment and follow-through with associated resources and activities.
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