ArticleIranian journal of pharmaceutical research : IJPR2021
Trust-building in the Pharmacist-patient Relationship: A Qualitative Study.
Article in Iranian journal of pharmaceutical research : IJPR, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 12 papers.
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Who cites it
12 citing papers in PubMed.
- Cross-Sectional Assessment of Medication Adherence and Its Association With Community Pharmacy Experience and Patients' Satisfaction and Characteristics: Findings From the IMPHACT-LB Project.Health science reports · 2026Article
- Understanding Gaps in Pharmacist-Patient Role Perceptions: Implications for Collaborative Care.Journal of multidisciplinary healthcare · 2026Article
- The correlation between alexithymia and communication skills among undergraduate pharmacy students.Heliyon · 2025Article
- Barriers to effective communication in UAE community pharmacies: general public perspectives on enhancing patient-pharmacist interaction and policy development.Journal of pharmaceutical policy and practice · 2025Article
- Comparing South Dakota Pharmacist Perspectives of Pharmacy Services in Rural versus Urban settings.Exploratory research in clinical and social pharmacy · 2024Article
- Findings From a National Survey of Older US Adults on Patient Willingness to Use Telehealth Services: Cross-Sectional Survey.Journal of medical Internet research · 2024Article
- Designing and psychometric evaluation of pharmacists' attitude toward ethical challenges questionnaire in pharmacy practice: A mixed‑method study.Daru : journal of Faculty of Pharmacy, Tehran University of Medical Sciences · 2023Article
- The experiences of psychiatric patients, their caregivers and companions in upholding patient dignity during hospitalization: A qualitative study.Health expectations : an international journal of public participation in health care and health policy · 2023Article
- Article
- Factors Associated with Patient Trust in the Pharmacy Team: Findings from a Mixed Method Study Involving Patients with Asthma & COPD.Patient preference and adherence · 2023Article
- The Effect of Patients' Psychological Contract with Pharmacists on Medication Adherence: A Qualitative Study.Patient preference and adherence · 2023Article
- The Social Prescription: Dispensing Wellness Beyond the Medication.American journal of lifestyle medicineReview
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Authors and funding
3 authors.
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Abstract
A key element in therapeutic communication is trust and it needs to be created and maintained between health care providers and recipients reciprocally. This study aimed to identify the factors that can enhance and improve trust between pharmacists and patients. This study was a qualitative study consisting of an in-depth semi-structured interview followed by a focus group discussion. In the first phase of the study, a semi-structured open-ended interview was conducted with patients, pharmacists, and pharmacy technicians. The interview phase was followed by transcribing verbatim and content analysis and a focus group discussion. Finally, 49 items of trust-building factors between the patient and the pharmacists were obtained. A questionnaire was designed and distributed among 80 people for transparency and relevance, similar to the participants. The necessary corrections and changes were made in the items after collecting the answers. The study achieved two main themes; external and internal trust-building factors. Internal factors include the category of the factors related to human resources and managerial factors. Finally, 49 trust-building factors were developed. Internal factors are those factors in which the pharmacist, the pharmacy technician, and the pharmacy's management system play a key role in building trust between pharmacists and patients.
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