ArticleInternational journal of environmental research and public health2021
Organizational Health Literacy in a Hospital-Insights on the Patients' Perspective.
Article in International journal of environmental research and public health, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 15 papers, 1 of them a synthesis that pooled it.
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Who cites it
15 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Defining, assessing, and implementing organizational health literacy: barriers, facilitators, and tools - a systematic review.BMC health services research · 2025Pooled it
- Health Literacy and Oral Health Behaviors Among Dental Medicine Students: A Cross-Sectional Study.Dentistry journal · 2026Article
- Neurocognitive and Psychological Interventions for Adults With Congenital Heart Disease: A Consensus Statement From the Adult Congenital Heart Disease/Neuro 2024 Conference.Journal of the American Heart Association · 2026Article
- Health-Literate Healthcare Organization Attributes and Perceived Workload Among Nurses and Nursing Coordinators.Journal of nursing management · 2026Article
- Identifying Dimensions of Organizational Health Literacy in Hospitals: A Scoping Review.Iranian journal of public health · 2025Review
- Exploring disparities in self-reported knowledge about neurotechnology.Scientific reports · 2025Article
- Process evaluation of a co-design and implementation study to improve professional health literacy in a regional care hospital (PIKoG): a mixed-methods study.BMC health services research · 2025Article
- Differences of patient empowerment between elective and contracted physicians in internal medicine in Austria: a quantitative content analysis.BMC health services research · 2025Article
- A Health Literate Healthcare Organization Index System for China: Based on CiteSpace and Qualitative Analysis.Journal of multidisciplinary healthcare · 2025Article
- Organizational health literacy in German hospitals: a cross-sectional survey among hospital managers.BMC health services research · 2024Article
- Treatment confidence and patient participation in multidisciplinary tumor conferences: A structural equation modeling approach.Cancer medicine · 2024Observational
- Equity in Cancer and Chronic Disease Prevention through a Multi-Pronged Network Intervention: Works-in-Progress.International journal of environmental research and public health · 2024Article
- Organizational Health Literacy and Health Among New York State Medicaid Members.Health literacy research and practice · 2023Article
- Health Literacy Development among People with Chronic Diseases: Advancing the State of the Art and Learning from International Practices.International journal of environmental research and public health · 2022Article
- The Construction Level of Health Literate Health Organizations and Its Impact on Patients' Health Literacy: Based on Self-Determination Theory and Structural Equation Modeling.Inquiry : a journal of medical care organization, provision and financingArticle
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Authors and funding
6 authors.
Funding
No grant is acknowledged in the PubMed record.
Abstract
Health literacy-sensitive communication has been found to be an important dimension of organizational health literacy measured from the patients' perspective. Little is known about the role of health literacy-sensitive communication in complex care structures. Therefore, our aim was to assess which hospital characteristics (in terms of process organization) and patient characteristics (e.g., age, chronic illness, etc.) contribute to better perceptions of health literacy-sensitive communication, as well as whether better health literacy-sensitive communication is associated with better patient reported experiences. Data were derived from a patient survey conducted in 2020 in four clinical departments of a university hospital in Germany. Health literacy-sensitive communication was measured with the HL-COM scale. Data from 209 patients (response rate 24.2%) were analyzed with a structural equation model (SEM). Results revealed that no patient characteristics were associated with HL-COM scores. Better process organization as perceived by patients was associated with significantly better HL-COM scores, and, in turn, better HL-COM scores were associated with more patient-reported social support provided by physicians and nurses as well as fewer unmet information needs. Investing into good process organization might improve health literacy-sensitive communication, which in turn has the potential to foster the patient-provider relationship as well as to reduce unmet information needs of patients.
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