Evidence map›Paper›PMID 34879101›Full record

ArticlePloS one2021

Case management programs for people with complex needs: Towards better engagement of community pharmacies and community-based organisations.

Maud-Christine Chouinard, Mathieu Bisson, Alya Danish, Marlène Karam, Jérémie Beaudin, Nevena Grgurevic, Véronique Sabourin, Catherine Hudon

Open access · goldAbstract read
In one paragraph

Article in PloS one, 2021. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 3 papers.

0numbers the graph read from it
0cells of the map it votes in
3citing papers in PubMed
0.9field-weighted citation impact, top 25% of its field
1 · What the graph read from it

What it found

Each row is one number read from the abstract, on the scale the paper reported it, with its interval. Left of the dashed line favours the treatment, right favours the comparator. Under each row is the sentence it came from. New to these charts? A ten-minute tutorial.

The abstract states no effect estimate the extractor could read, or names no intervention and outcome on the map, so this paper lights no cell and moves no belief. It is still indexed, cited and linked below.

2 · The registry

The trial behind it

Trials whose registry record cites this paper, or whose number appears in the abstract. A trial that started after this paper was published is citing it as background, not reporting it.

Neither the registry nor the abstract names a trial number. If this is a trial report, that itself is worth knowing.

3 · Its place in the literature

Who cites it

3 citing papers in PubMed, 7 citations in OpenAlex.

  1. Article
  2. Article
  3. Article
4 · The record

Corrections and comments

PubMed lists nothing against this paper. Absence here is not a guarantee, only a check that was made.

5 · Who and what money

Authors and funding

8 authors at 3 institutions in 1 country.

Maud-Christine ChouinardFaculty of Nursing, University of Montreal, Montreal, Quebec, Canada.ORCID 0000-0001-8114-9146
Mathieu BissonDepartment of Family Medicine and Emergency Medicine, University of Sherbrooke, Sherbrooke, Quebec, Canada.
Alya DanishDepartment of Family Medicine and Emergency Medicine, University of Sherbrooke, Sherbrooke, Quebec, Canada.
Marlène KaramFaculty of Nursing, University of Montreal, Montreal, Quebec, Canada.
Jérémie BeaudinDepartment of Family Medicine and Emergency Medicine, University of Sherbrooke, Sherbrooke, Quebec, Canada.
Nevena GrgurevicDepartment of Family Medicine and Emergency Medicine, University of Sherbrooke, Sherbrooke, Quebec, Canada.
Véronique SabourinCentre Intégré Universitaire de Santé et de Services Sociaux (CIUSSS) of the Saguenay-Lac-Saint-Jean, Chicoutimi, Quebec, Canada.
Catherine HudonDepartment of Family Medicine and Emergency Medicine, University of Sherbrooke, Sherbrooke, Quebec, Canada.
Université de Sherbrooke · CAUniversité de Montréal · CACentre Intégré Universitaire de Santé et de Services Sociaux du Saguenay–Lac-Saint-Jean · CA

Funding

CIHR 318771
6 · The paper itself

Abstract

introductionThe objectives of this study were 1) to describe how case management programs engaged community pharmacies and community-based organisations in a perspective of integrated care for people with complex needs, and 2) to identify enablers, barriers and potential strategies for this engagement.

methodsUsing a descriptive qualitative design, individual interviews and focus groups with patients, healthcare providers and managers were analysed according to a mixed thematic analysis based on a deductive (Rainbow Model of Integrated Care) and an inductive approach. RESULTS AND DISCUSSION: Participants highlighted the individualized service plan as a significant tool to foster a shared person-focused vision of care, information exchanges and concerted efforts. Openness to collaboration was also considered as an enabler for community stakeholders' engagement. The lack of recognition of community-based organisations by certain providers and the time required to participate in individualized service plans were outlined as barriers to professional integration. Limited opportunities for community stakeholders to be involved in decision-making within case management programs were reported as another constraint to their engagement. Cultural differences between organisations regarding the focus of the intervention (psychosocial vs healthcare needs) and differences in bureaucratic structures and funding mechanisms may negatively affect community stakeholders' engagement. Formal consultation mechanisms and improvement of communication channels between healthcare providers and community stakeholders were suggested as ways to overcome these barriers.

conclusionEfforts to improve care integration in case management programs should be directed toward the recognition of community stakeholders as co-producers of care and co-builders of social policies across the entire care continuum for people with complex needs.

Indexed as

CommunicationStakeholder ParticipationAdolescentAdultAgedCase ManagementFemaleFocus GroupsHealth PersonnelHumansMaleMiddle AgedPharmaciesYoung Adult

Identifiers

PMID34879101
PMCPMC8654230
OpenAlexW4200127270

What OpenQuestion holds

Textmetadata
LicenceCC BY
Read underepoch 390

Registered trials

None linked

Read under generation 80e0d062 · epoch 390. Bibliography from PubMed, PubMed Central and OpenAlex; grants from NIH RePORTER; trial links from ClinicalTrials.gov; estimates, votes and beliefs from the OpenQuestion graph.