ArticleJMIR mental health2022
Patient Satisfaction and Recommendations for Delivering a Group-Based Intensive Outpatient Program via Telemental Health During the COVID-19 Pandemic: Cross-sectional Cohort Study.
Article in JMIR mental health, 2022. The graph could read no effect estimate from its abstract, so it casts no vote on the map. Cited by 7 papers, 1 of them a synthesis that pooled it.
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Who cites it
7 citing papers in PubMed, 1 synthesis or guideline pooled it.
- Barriers and facilitators to the implementation of digital technologies in mental health systems: a qualitative systematic review to inform a policy framework.BMC health services research · 2024Pooled it
- The Comparative Effectiveness of a Group Therapy for Overcontrol (Group Radical Openness) When Delivered In-Person vs. Remotely: Findings from a Retrospective Naturalistic Service Evaluation.Journal of clinical psychology · 2026Article
- The (dis-)advantages of telehealth consultation for allied health services: a scoping review.BMC health services research · 2026Article
- Examination of Patient and Provider Satisfaction, Benefits, and Challenges with Psychiatric Outpatient and Hospital-Based Telehealth Treatment during the COVID-19 Pandemic.The Psychiatric quarterly · 2025Article
- Changes in mental health services in response to the COVID-19 pandemic in high-income countries: a rapid review.BMC psychiatry · 2024Review
- A comparison of telehealth versus in-person group therapy: Results from a DBT-based dual diagnosis IOP.Journal of clinical psychology · 2022Article
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8 authors.
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Abstract
backgroundAlthough group-based intensive outpatient programs (IOPs) are a level of care commonly utilized by adults with serious mental illness, few studies have examined the acceptability of group-based IOPs that required rapid transition to a telemental health (TMH) format during the COVID-19 pandemic.
objectiveThe aim of this study was to evaluate patient satisfaction and future recommendations for a group-based IOP that was transitioned to a TMH format during the COVID-19 pandemic.
methodsA 17-item patient satisfaction questionnaire was completed by patients at discharge and covered 3 areas: IOP TMH satisfaction, future recommendations, and video technology challenges. Descriptive and content analyses were conducted for the quantitative and open-ended questions, respectively.
resultsA total of 76 patients completed the program in 2020. A subset of patients (n=40, 53%) responded to the survey at program discharge. The results indicated that the patients were satisfied overall with the TMH program format; 50% (n=20) of the patients preferred the program continue offering the TMH format, and the rest preferred returning to in-person formats after the pandemic. The patients indicated the elements of the program that they found most valuable and provided recommendations for future program improvement.
conclusionsOverall, adults with serious mental illness reported high satisfaction with the group-based IOP delivered via TMH. Health care systems may want to consider offering both TMH and in-person formats regardless of the state of the pandemic. Patients' feedback on future improvements should be considered to help ensure long-term success.
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